Casual Matchday Ticket Office Assistant

6 months ago


Leeds, United Kingdom Leeds United Football Club Full time

**Matchday Ticket Office Assistant**

An exciting job opportunity has arisen at Leeds United FC for a Matchday Ticket Office Assistant based at our stunning Elland Road Stadium.

Leeds United Football Club is an English professional football club based in the city of Leeds, West Yorkshire and play at our fabulous stadium based on Elland Road, which has been the home of Leeds United since 1919 and remains one of English football's great theatres and is 'the only place for us' ever since.

Everyone at Leeds United is dedicated to working as one team and to be the best we can be.

Come be part of our fabulous team as we March on Together.

**Some of the main duties would include**:

- Deal with telephone bookings, counter sales and general ticketing enquiries.
- Handling any customer queries
- General administrative duties and after sales service
- Responding to enquiries and queries
- Answer calls, take messages or direct calls to correct team/team member
- Any other administrative tasks required to fulfil the role
- Must have strong communication, follow-up and team orientation.
- Display flexibility with good organisational and prioritisation skills.
- Can perform under pressure and operate in a fast-paced environment.

**Ideal behaviours we look for in team members include**:

- Strong interpersonal skills
- Ability to use initiative and be creative
- Strong customer service skills
- Excellent communication skills
- Confident and assertive
- Ambition, passion and willingness to learn

**EQUALITY & DIVERSITY**:
**SAFEGUARDING & RECRUITMENT**:
Leeds United FC are committed to safeguarding and promoting the welfare of children, young people and adults at risk, and expect all staff to share this commitment. All staff, whatever their role will receive safeguarding training and will be expected to champion the culture of 'safeguarding is everybody's responsibility'.

**How to Apply**:
**Job Type**: Zero hours contract

**Benefits**:

- Company events
- Company pension
- Employee discount
- Store discount

Schedule:

- Every weekend
- Night shift

Ability to commute/relocate:

- Leeds, LS23 0ES: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Sales: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person



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