Head Housekeeper

**Shift Pattern**:
Flexible shifts between Monday and Sunday

**We offer**:

- Two weekly payment
- The salary **£26,000 - £27,000 per year**:

- 40 hours per week contract
- Up to 28 days of paid holiday per year plus a long service holiday incentive
- Permanent contract of employment
- Opportunity to work with great teams for an industry leader
- access to discounted retailers after a successful probation period

**PREVIOUS REQUIRED EXPERIENCE**:

- Previous housekeeping management experience, ideally gained as a Head Housekeeper in a large/small and demanding property
- Previous people management experience, including training and development
- Experience in dealing with budgets, including analysing profit and loss
- Desirable to have knowledge of dealing with Health & Safety matters

**MAIN DUTIES**:

- Engage, train, lead and inspire the housekeeping team.
- Ensure clear lines of communication both with the hotel and the company and participate fully as a Senior Manager within the business.
- Liaise with the Regional Manager regularly.
- Where relevant support recruitment and associated procedures, including checking right-to-work documentation.
- Manage the process of authorized absence and ensure that at all times, the lack is covered without interruption to the business and the smooth operation of the department.
- Ensure all staff are fully conversant with Health & Safety policies and procedures and attend relevant training.
- Ensure that all Statutory Training Records are in place, maintained and reviewed regularly.
- Support and take responsibility for the welfare of pregnant employees, including carrying out pregnancy risk assessments.
- Ensure all staff are trained in regards to standards and productivity requirements and that concerns are addressed and re-training completed if necessary.
- Ensure all staff are trained and adhere to the lost property policy.
- Take initial responsibility for managing and resolving any team member queries.
- Evaluate the performance of all team members under your direction, including conducting regular team member appraisals.
- Liaise with HR regarding any relevant concerns relating to staff welfare or allegations of misconduct.
- Positively represent the housekeeping department in daily operations meetings and any other meetings as required.
- In line with the requirements of the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK. As part of the recruitment process, you will be asked to provide documented evidence of eligibility._

**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension
- Sick pay
- Store discount

Schedule:

- Day shift

Ability to commute/relocate:

- High Wycombe, HP11 1TL: reliably commute or plan to relocate before starting work (required)

**Experience**:

- housekeeping: 1 year (preferred)

Work Location: In person

**Job Types**: Full-time, Permanent

**Salary**: £26,000.00-£27,000.00 per year

**Benefits**:

- Canteen
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
- Referral programme
- Sick pay

Schedule:

- 8 hour shift
- Holidays
- Monday to Friday
- Overtime
- Weekend availability

Ability to commute/relocate:

- High Wycombe, HP11 1TL: reliably commute or plan to relocate before starting work (required)

**Experience**:

- housekeeping: 1 year (required)

Work Location: In person

Reference ID: HH