Regional Operations Supervisor
7 months ago
CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. We are supply chain experts. We live and breathe logistics every day. Above all, we believe that this is a people business. That’s why we are building a global culture of teamwork and respect. We encourage initiative, and we engage and empower our diverse workforce to grow their careers within CEVA.
CEVA Logistics offers a broad range of end-to-end, customized solutions in both Contract Logistics and Freight Management thanks to our approximately 98,000 employees at more than 1,000 facilities in 160 countries worldwide. With the recent acquisition of the former Ingram Micro Commerce & Lifecycle Services business, we are building one of the world’s leading end-to-end eCommerce service offerings through the dedication and passion of our people—the heartbeat of our organization. As we continue growing at a fast pace, will you “Dare to Grow” with us?
YOUR ROLE
Our CEVA Lead Logistics team based in Ashby de la Zouch has an amazing opportunity for an experienced and customer centric Regional Operations Supervisor.
This crucial role will support the Operations Manager with the day-to-day running of the Control Tower team and will encourage and promote customer centricity, stakeholder, and customer satisfaction.
WHAT ARE YOU GOING TO DO?
Reporting into Regional Operation Manager you will use your expertise in customs clearance to ensure that the team are processing shipment movements accurately through Matrix SCM and that engagement with internal and external stakeholders is at a high standard and all performance objectives are achieved. You will act as a key point of contact and escalation point for operational issues providing remedial actions and improvements to processes ensuring operational excellence and customer satisfaction.
You will monitor KPIs, SLAs and Quality Metrics ensuring data accuracy and efficiency, you will implement continuous improvement initiatives across the operation to improve productivity, provide detailed reports for the Operations Manager and take accountability for supplier and carrier compliance performance. This is a hybrid - Monday to Friday role
- 08:00-17:00.
WHAT ARE WE LOOKING FOR?
WHAT DO WE HAVE TO OFFER?
With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement with a fantastic holiday buy scheme, pension, and life assurance along with access to an employee benefits platform that offers discounts on gym memberships and money off vouchers for a diverse range of retail, travel and hospitality brands. There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.
ABOUT TOMORROW
We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.
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