Customer Service Consultant

6 months ago

Guisborough, United Kingdom Darlington Building Society Full time

Do you have experience in working in a customer service environment? Are you brilliant with people? Do you pride yourself on providing a first-class customer experience?

Then we have a role for you

**About the role**:
We have the opportunity for you to join something special. We are looking for an individual to join our team and become one of the faces of the Darlington Building Society in the area of Darlington.

As a Customer Service Consultant, you will be engaging in conversations to find out your customer's needs, providing information to our new and existing customers about the full range of financial products and services that we offer. By getting to know our customers through meaningful conversations, you will assist them in reaching their goals by identifying the best products to suit their needs, while providing a clear, helpful service.

Your role will be an important part of our branch network. Having valuable conversations with every customer, face-to-face or over the phone. So, whether you are promoting a new product or resolving a problem, you’ll always place our customers’ needs at the heart of everything you do.

In return, we will provide you with continuous training and development as well as opportunities to grow and progress your career within the Darlington Building Society

**We are looking for people who**:

- If you are really passionate about delivering exceptional customer service
- Enjoy meeting new people and engaging in meaningful conversations
- You are a great listener & have good attention to detail
- Work well within a team and have a ‘one-team’ mindset
- Have excellent communication skills both written and verbal

**Why Work For Us?**

We are committed to paying our people fairly for the role they undertake and provide a wide range of benefits to support our colleagues’ finances and well-being. Darlington Building Society had a Passion For Talent allowing you to shape your career within the Society, offering learning and development programmes to give you everything you need to succeed.

**What we can offer you**:

- Annual Bonus Scheme
- Performance Linked pay progression
- 10% Employee Contribution Pension Scheme
- 4 x Annual Salary Life Cover
- Minimum of 2 days for volunteering
- Employee benefits platform
- Health Care Cash Plan
- Enhanced Family Friendly Leave Entitlements

PLUS MANY MORE

To find out more information please look at our Careers page

**About our Society**

Darlington Building Society is an award-winning organisation, and our vision is to be a thriving, independent regional building society that creates a feeling of pride amongst its staff, members, and community.

At Darlington Building Society we pride ourselves on making a difference to our customers by encouraging saving, supporting home ownership, and sharing our knowledge and resources with our local communities. We have 9 branches from Stockton to Northallerton, via Bishop Auckland, Barnard Castle, Redcar, Middlesbrough, Guisborough and Yarm. Our head office is based in Darlington along with our Tubwell Row Branch.

Shift Pattern: Full time (24.5) 2-week working pattern; Work 2 out of 4 Saturdays
Location: Darlington

**Job Type**: Permanent

**Salary**: £21,241 pro rota

For further information on the roles we are hiring for please click on the link below or please get in touch with our talent team

If you wish to see our privacy notice please see below

Privacy - Darlington Building Society

**Job Types**: Part-time, Permanent

**Salary**: £21,241.00 per year

Expected hours: 24.5 per week

**Benefits**:

- Additional leave
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Gym membership
- Health & wellbeing programme
- Life insurance
- On-site parking
- Private dental insurance
- Private medical insurance
- Sick pay
- Store discount

Schedule:

- Day shift
- Monday to Friday
- Overtime
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Yearly bonus

**Experience**:

- Customer service: 1 year (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

  • Customer Assistant

    6 months ago

    Guisborough, United Kingdom M&S Full time

    **All the details** **WORKING PATTERN** **BOTH WEEKS** Sunday 14:00-18:00 Friday 18:00-22:00 Saturday 18:00- 22:00 **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will...

  • Customer Assistant

    6 months ago

    Guisborough, United Kingdom Marks & Spencer Full time

    Working Pattern Sunday 14:00-18:00 Monday 18:00 -22:00 Friday 18:00 -22:00 Saturday 18:00 -22:00 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete tasks and processes that deliver ‘best in...

  • Customer Assistant

    6 months ago

    Guisborough, United Kingdom Marks & Spencer Full time

    Working Pattern Sunday 10:00 -14:00 Tuesday 04:00 -08:00 Friday 06:00 -10:00 Saturday 12:00 -16:00 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete tasks and processes that deliver ‘best...

  • Customer Assistant

    6 months ago

    Guisborough, United Kingdom Marks & Spencer Full time

    Working Pattern Week 1 Monday 12:00 -19:00 Wednesday 12:00 -18:00 Thursday 05:00 -12:00 Saturday 05:00 -13:00 Week 2 Sunday 08:00 -16:00 Tuesday 12:00 -18:00 Thursday 05:00 -12:00 Friday 05:00 -12:00 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within...

  • Technical Services Manager

    3 hours ago

    Guisborough, United Kingdom Gregory Walker Associates Ltd Full time

    Overview Have you got the right qualifications and skills for this job Find out below, and hit apply to be considered.A leading food manufacturing company near Hull is seeking an experienced and motivated Technical Services Manager to join their team.The company is renowned for its high-quality products and innovative approach to food production, serving a...

  • Washrooms Service Driver

    6 months ago

    Guisborough, United Kingdom PHS Group Full time

    **Washroom Service Driver** **Here's what you get with phs** - A salary of **£22,200 **+ OTE £24,200 BONUS**: - 40hr working week Monday - Friday - 23 days annual holiday + bank holidays - Flexible hours and development opportunities - Flexible start and finish times - giving you a better work life balance. - Most of your routes start and finish from...

  • Hospitality Service Manager

    5 days ago

    Guisborough, United Kingdom GUISBOROUGH HOTELS LIMITED Full time

    Guisborough Hotels Limited is seeking an experienced and motivated Hospitality Service Manager to join their team on a 32-hour basis. The successful candidate will be responsible for leading the Catering Team and providing exceptional service to guests.Job OverviewThe ideal candidate will have experience working in a fast-paced environment, excellent...

  • Funeral Service Crew

    6 days ago

    Guisborough, United Kingdom Co-op Full time

    Closing date: 03-12-2024 Funeral Service Crew - 6 Month Fixed Term Contract £12.40 per hour plus benefits  Part Time 16 hours per week, 5 days per week 3-4 hours per day within Monday to Friday 8am-8pm - as part of this role, you’ll also be part of the on call rota Guisborough, North Yorkshire TS14 6NT   No experience needed. You can apply for this job...

  • Funeral Service Crew

    3 days ago

    Guisborough, United Kingdom Co-Op Full time

    Closing date: 03-12-2024 Funeral Service Crew - 6 Month Fixed Term Contract £12.40 per hour plus benefits  Part Time 16 hours per week, 5 days per week 3-4 hours per day within Monday to Friday 8am-8pm - as part of this role, you'll also be part of the on call rota Guisborough, North Yorkshire TS14 6NT   No experience needed.You can apply for this job on...

  • Funeral Service Crew

    3 days ago

    Guisborough, United Kingdom Co-Op Full time

    Closing date: 03-12-2024 Funeral Service Crew - 6 Month Fixed Term Contract £12.40 per hour plus benefits Part Time 16 hours per week, 5 days per week 3-4 hours per day within Monday to Friday 8am-8pm - as part of this role, you'll also be part of the on call rota Guisborough, North Yorkshire TS14 6NT No experience needed.You can apply for this job on your...

  • Funeral Service Crew

    5 days ago

    GUISBOROUGH, United Kingdom Co-op Full time

    Closing date: 03-12-2024 Funeral Service Crew - 6 Month Fixed Term Contract £12.40 per hour plus benefits  Part Time 16 hours per week, 5 days per week 3-4 hours per day within Monday to Friday 8am-8pm - as part of this role, you’ll also be part of the on call rota Guisborough, North Yorkshire TS14 6NT   No experience needed. You can apply for...

  • Funeral Service Crew

    5 days ago

    Guisborough, United Kingdom Co-op Full time

    Closing date: 03-12-2024 Funeral Service Crew - 6 Month Fixed Term Contract £12.40 per hour plus benefits  Part Time 16 hours per week, 5 days per week 3-4 hours per day within Monday to Friday 8am-8pm - as part of this role, you’ll also be part of the on call rota Guisborough, North Yorkshire TS14 6NT   No experience needed. You can apply for...

  • Co-op | Funeral Service Crew

    6 days ago

    guisborough, United Kingdom Co-op Full time

    Closing date: 03-12-2024 Funeral Service Crew - 6 Month Fixed Term Contract £12.40 per hour plus benefits  Part Time 16 hours per week, 5 days per week 3-4 hours per day within Monday to Friday 8am-8pm - as part of this role, you’ll also be part of the on call rota Guisborough, North Yorkshire TS14 6NT  No experience needed. You can apply for this job...

  • Funeral Service Crew

    3 days ago

    Guisborough, United Kingdom Co-Op Full time

    Closing date: 03-12-2024 **Funeral Service Crew - 6 Month Fixed Term Contract** £12.40 per hour plus benefits Part Time 16 hours per week, 5 days per week 3-4 hours per day within Monday to Friday 8am-8pm - as part of this role, you'll also be part of the on call rota Guisborough, North Yorkshire TS14 6NT **No experience needed.You can apply for this job on...

  • Retail Assistant

    6 months ago

    Guisborough, United Kingdom Asda Express Full time

    **Role**:Retail Assistant **Location**:Guisborough, TS14 6RL **Hours**:Part-Time Hours Available / Permanent **Hourly Rate**:£11.44 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express We are looking for friendly and dedicated Retail Assistant who can provide outstanding customer service to join our welcoming Retail Forecourt store!...

  • Sales Assistant

    6 months ago

    Guisborough, United Kingdom Cooplands Bakery Full time

    **Role**: Cooplands Sales Assistant **Location**: Guisborough, TS14 6BG **Hours**: Part-Time Hours Available / Permanent **Hourly Rate**: £11.75 above 21 | £10.00 aged 18-20 | £7.15 aged 17 |£6.60 aged 16 **Company**: Cooplands Bakery What will my role look like? We are looking for friendly and dedicated sales assistants who can provide outstanding...

  • Sales Assistant

    6 months ago

    Guisborough, United Kingdom Card Factory Full time

    Job Introduction **Location: Guisborough** **Contracted Hours Available: 4** **This is a Fixed Term Contract.** Main Responsibilities We are passionate about celebrating our customers’ life moments and are now looking for a Sales Assistant to join our very successful Card Factory family to help fulfil this. The pace is fast, our standards are high and...

  • School Catering Assistant 2 X 10 Hour Posts

    6 months ago

    Guisborough, United Kingdom Caterlink Ltd Full time

    Caterlink is a specialist in Education catering within the UK. We have a great opportunity for energetic and committed people to join our team at Belmont Primary school, Lauderdale Drive, Guisborough ,TS14 7BS PREVIOUS APPLICANTS NEED NOT APPLY. School Holidays Off - Equated Pay Main Duties - To keep Kitchen and dining room areas in a clean and tidy...

  • Nursery Practitioner

    2 months ago

    Guisborough, United Kingdom CV-Library Full time

    Are you a Qualified Early Years Practitioner? Are you passionate about working with young children? Are you able to adapt well to different settings and challenges? Empowering Learning are looking for experienced Early Years Practitioners to work in private day nurseries within the Teesside area. To be successful as a Early Years Practitioner you...

  • Secondary Teachers Required

    1 month ago

    Guisborough, United Kingdom CV-Library Full time

    Job Title: Qualified Maths Teacher Location: Middlesbrough Start Date: Immediate Start Salary: £140 - £200 per day (depending on experience) TeacherActive are proud to be working with an excellent secondary school based around the Middlesbrough area. The school is keen to achieve and see their students succeed in their education! We are...