Maintenance Assistant

3 months ago

Norwich, United Kingdom Serco Plc Full time

Norfolk & Norwich University Hospital, Norwich, NR4 7UY

Full time - 37.5 hours per week - Mon-Fri 0800 - 1600 hours

Salary £23,260.97 - £26,336.26 depending on experience plus basic Serco benefits.

**Main Purpose**:
To provide safe and efficient maintenance of the services and equipment within the hospital as directed by Estates Supervisors and Management.

To ensure that the Hospital Building, Fabric, Plant, Services and Equipment are maintained to a high standard to ensure continued efficiency, safety and reliability and to safeguard the future long term serviceability of the Estate as contractually required by Serco, Octagon and the Norfolk & Norwich NHS Trust.

To ensure safety at all times. To assess all aspects of tasks at all times and take appropriate actions. To know when to request advice or assistance. To understand own limitations To be able to communicate effectively with Peers, Supervisors and Managers within Serco.

To be able to communicate politely with Trust Staff, i.e inform relevant people of work to be carried out, and informing of work status and potential unavailability of equipment or service. To understand the contractual relationship between Serco, Octagon and the Trust.

**Main Accountabilities**:
To carry out reactive repairs and maintenance to a wide range of Services, Plant and Equipment within all areas of the Hospital as directed by Supervisors or Managers.
To carry out certain Planned Preventive Maintenance to Plant and Equipment.
To work in accordance with all relevant Serco Policies & Procedures, Work Place Regulations and Best Practice Guidelines
To work in a safe and responsible manner with full regards for own and other’s safety at all times
To attend work in compliance with the Computerised Time & Attendance System.
To actively participate in the Computerised Labour Control System, including accurate and punctual completion of Work Order Documentation.
To use personal communication equipment as requested.
To be prepared to attend work or work beyond expected finishing time in exceptional circumstances, as requested by Supervisors or Managers.
Communicate to Supervisors or Managers unrepaired faults or defects or requirements for Spare Parts.
To attend on-site and off-site training as required.
To be aware of how the Maintenance Assistant Role influences Serco’s Norfolk & Norwich Contract and the wider company objectives.

**What you will need for the role**:
Proven experience of working in a similar environment.
Knowledge and understanding of general Building Services.
Good communication and customer service skills.

What we offer
Up to 6% contributory pension scheme. 27 days annual leave up to 33 days depending on length of service plus bank holidays. A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Simply Health Plans, and more. Access to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure, and Hospitality discounts. A fantastic culture and supportive team where you’ll get the chance to make a positive difference in a company passionate about diversity and inclusion. Company discounts which include cinema, merlin entertainment and online shopping and discounts on mobile phone plans and leisure centre memberships. Interesting and enjoyable work. Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities.

Maintenance Assistant

Norfolk & Norwich University Hospital, Norwich, NR4 7UY

Full time - 37.5 hours per week - Mon-Fri 0800 - 1600 hours

Salary £23,260.97 - £26,336.26 depending on experience plus basic Serco benefits.

**Main Purpose**:
To provide safe and efficient maintenance of the services and equipment within the hospital as directed by Estates Supervisors and Management.
To ensure that the Hospital Building, Fabric, Plant, Services and Equipment are maintained to a high standard to ensure continued efficiency, safety and reliability and to safeguard the future long term serviceability of the Estate as contractually required by Serco, Octagon and the Norfolk & Norwich NHS Trust.
To ensure safety at all times. To assess all aspects of tasks at all times and take appropriate actions. To know when to request advice or assistance. To understand own limitations To be able to communicate effectively with Peers, Supervisors and Managers within Serco.
To be able to communicate politely with Trust Staff, i.e inform relevant people of work to be carried out, and informing of work status and potential unavailability of equipment or service. To understand the contractual relationship between Serco, Octagon and the Trust.

**Main Accountabilities**:
To carry out reactive repairs and maintenance to a wide range of Services, Plant and Equipment within all areas of the Hospital as directed by Supervisors or Managers.
To carry out certain Pl

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