Experienced Front of House Team Member
1 week ago
We are currently looking to recruit an experienced front of house operative for our busy bar and restaurant.
This is an ideal time and fantastic opportunity to jump on board to help promote and develop new concepts and events at this consistantly busy venue.
**Role and Responsibilities**
Ensure thorough preparation is done to ensure smooth service - check supplies, table preparations, check and confirm reservations and table allocations, ensure dining room/restaurant is presentable, clean and tidy.
Demonstrate excellent knowledge of beverages served, including wines, beers, spirits and cocktails. Ensure bar is ready for service, all products replenished, coolers filled and all garnishes for cocktails prepared.
Meet and greet customers and show them to their table.
Demonstrate excellent knowledge of the food and wine menus and confidently answer any queries the customer may have.
Take customers’ orders and process in an efficient manner.
Be attentive, industrious, polite and personable.
Have full knowledge of allergies as well as food specific diets e.g. vegan, coeliac
Be confident in presenting bills, money transactions, cashing up and the use of credit card machines.
Provide support and training to junior and less confident servers.
Hours of Work Hours worked will be between the hours of 11.30 am and 10.30 pm, with staggered start times and will include some weekend work.
Skills required
- Good communication skills
- Good knowledge of food and wine
- Must be charismatic & personable whilst maintaining efficiency and smooth service
- Ability to work unsupervised as well as part of a team; to provide support and encouragement to junior members of staff
- Must be physically fit as the role is demanding
- Good understanding of health and hygiene
Salary is dependent upon age and relevant experience.
**Job Types**: Full-time, Permanent
**Salary**: £9.50-£10.50 per hour
**Benefits**:
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
- Wellness programme
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Tips
COVID-19 considerations:
Lateral flow testing available, masks worn when interacting with customers, regular sanitising of high contact areas and touch points, strict adherence to government guidelines
**Experience**:
- customer service: 1 year (required)
- Hospitality: 1 year (required)
Work Location: One location
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