Service 87 - Call Centre Admin

6 months ago


Alton, United Kingdom Pacifica Full time

Service 87 Ltd are based in Alton and cover the Reading, Guildford, Slough and Basingstoke areas. We are a small team with 5 Engineers and 3 office staff and are expanding as a result of additional work volumes from long established clients.

We are the authorised and trusted repairer for many insurance companies and manufacturers. We have built our reputation over the past thirty years striving to provide the most efficient and customer focussed repair journey possible.

We have an exciting opportunity for aa call centre administrator to work within our busy central hub based in Alton. This role will involve dealing with both customers and clients in order to book in work for our field service engineers as well as dealing with any general enquires - these could range from install queries, sales issues and customer complaints, therefore an excellent telephone manner and high level of both written and spoken English is required for this role.

This role will involve booking calls onto our bespoke online booking system which in turn will then need allocating to an engineer and ensuring this is done in line with our SLA's. Organisation is key for this role as you will be juggling multiple tasks and ensuring all are done to a high standard.

You will be confident in using Microsoft packages, especially word and excel and experience of using call booking systems previously will be advantageous although full training will be given on our system.

This role is working Monday - Friday 8.30am - 5pm.

The salary for this role is PS21,840 per annum.

**Additional Benefits**:
Company Pension scheme

30 Days annual holiday allowance including 8 bank holidays

Wellbeing and fantastic work - life balance

Excellent opportunities for progression and promotion within our business.

Death in service benefit at 3x salary

Company online retailer saving portal

Complimentary MAP - (Multi Appliance Protection) for your own home appliances.

Specialist training



  • Alton, United Kingdom Pacifica Full time

    **Admin and Sales Assistant - Service 87, Alton** Service 87 Ltd are based in Alton and cover the Reading, Guildford, Slough and Basingstoke areas. We are a small team with 5 Engineers and 3 office staff and are expanding as a result of additional work volumes from long established clients. We are the authorised and trusted repairer for many insurance...

  • Retail Assistant

    7 months ago


    Alton, United Kingdom Pacifica Full time

    Service 87 Ltd are based in Alton and cover the Reading, Guildford, Slough and Basingstoke areas. We are a small team with 5 Engineers and 3 office staff and are expanding as a result of additional work volumes from long established clients. We are the authorised and trusted repairer for many insurance companies and manufacturers. We have built our...

  • Call Centre Assistant

    7 months ago


    Alton, United Kingdom Specsavers Full time

    **Call Centre Assistant** **Location: Alton, Hampshire** **Working hours: Full Time - 40 hours - Monday - Friday** **Salary: £22,500, depending on experience** **Full training provided** At Specsavers, our Call Centre Advisors are essential in shaping the beginning of our Customer’s journey. We’re looking for someone with experience in customer...

  • On-call Firefighter

    7 months ago


    Alton, United Kingdom Hampshire Fire and Rescue Service Full time

    **Job Details**: **Salary Range**: £5,332 per annum plus additional incident call out payments at £16.54 per hour **Work Location**: Alton Fire Station **Hours per week**: Minimum of 35 on-call hours per week **Contract Type**: Permanent **The Role**: An on-call firefighter is a paid person employed by the fire and rescue service who is ‘on call’...

  • Lead Retail Assistant

    7 months ago


    Alton, United Kingdom Pacifica Full time

    **Lead Retail Assistant - Service 87, Alton** Service 87 Ltd are based in Alton and cover the Reading, Guildford, Slough and Basingstoke areas. We are a small team with 5 Engineers and 3 office staff and are expanding as a result of additional work volumes from long established clients. We are the authorised and trusted repairer for many insurance...


  • Alton, United Kingdom Optima Recruitment Full time

    **Short Benefits**: - Based in Alton - Up to £23,000 - Monday - Friday, 9am - 5pm **Job specification**: - Answering phone calls and passing on messages to the Admin and Advisers - Booking annual reviews with clients - Preparing client packs for annual reviews and ad-hoc meetings - Build relationships with the clients and assist with queries - Processing...


  • Alton, Hampshire, United Kingdom Austin Fraser Full time

    Job DescriptionA senior financial administrator is required to support a team of financial advisers working on complex cases. This role requires great attention to detail and accuracy in a fast-paced environment. The ideal candidate will have previous admin experience in an IFA environment and excellent verbal and written communication skills.Key...

  • Service Manager

    3 weeks ago


    Alton, Hampshire, United Kingdom Voyage Care Ltd Full time

    Registered Service ManagerAt Voyage Care Ltd, we are currently searching for a Registered Service Manager to lead our residential service in Alton. This service provides a welcoming environment for a dynamic team that supports a group of people with various needs.About the RoleAs a Registered Service Manager, you will be responsible for the day-to-day...

  • Service Director

    12 hours ago


    Alton, Hampshire, United Kingdom Voyage Care Ltd Full time £36,075

    Registered Care Manager Salary up to £36,075Voyage Care Ltd offers a rewarding career opportunity for a Registered Care Manager to lead our residential service in Alton, Hampshire. As a dynamic and caring leader, you will be responsible for managing the day-to-day running of the service, developing person-centred support plans, conducting care needs...


  • Alton, United Kingdom PPSL Full time

    We are currently recruiting for a part time administrator ( any days - Mon - Friday ) This maybe a job share as we ae recruiting for 2 vacancies. Job Summary We are seeking a highly organised and detail-oriented Administrator to join our team too work in a client servicing and administration support The duties: - Answering phone calls and passing on...


  • Alton, United Kingdom Faith Recruitment Full time

    A fantastic opportunity has arisen for a senior financial administrator to work in a growing team, you will be supporting a group of financial advisers working on complex cases. This is a fast paced role and requires great attention to detail and accuracy. You will be working for a growing business that offers ongoing support and...


  • Alton, United Kingdom CV-Library Full time

    A fantastic opportunity has arisen for a senior financial administrator to work in a growing team, you will be supporting a group of financial advisers working on complex cases. This is a fast paced role and requires great attention to detail and accuracy. You will be working for a growing business that offers ongoing support and...


  • Alton, United Kingdom Brook Street Full time

    A great opportunity to develop your career as a Customer Service Co-ordinator **Customer Service Coordinator** " Alton, Hampshire " Full time / Permanent " £22,600 " Hybrid Working " Monday to Friday 8.30am - 5.00pm **A quick look at the role** - The Customer Service role is a great opportunity for someone who wants to kick start their career and focus on...


  • Alton, Hampshire, United Kingdom Voyage Care Full time

    About the RoleThe successful candidate will be responsible for managing the day-to-day operations of the service, ensuring that individuals receive high-quality support and care.As a Registered Service Manager, you will work closely with local authorities, healthcare professionals, and families to develop person-centred support plans and improve outcomes.


  • Alton, Hampshire, United Kingdom Hi Tech Heating Full time

    About the RoleAs an Office Services Coordinator with Hi Tech Heating, you will be responsible for providing administrative support to our team on a part-time basis.Your duties will include answering phone calls, scheduling appointments, managing team schedules, delivering exceptional customer service to clients, maintaining office supplies, and processing...

  • Service Delivery Lead

    16 hours ago


    Alton, Hampshire, United Kingdom Voyage Care Ltd Full time £36,075

    Job Title: Registered Service DirectorThe Role of a Registered Service Director at Voyage Care Ltd is a challenging and rewarding position that requires a passion for enhancing the quality of life of the people we support.As a key member of our management team, you will be responsible for managing the day-to-day running of our services, developing and...


  • Alton, United Kingdom Asmodee Full time

    What does this role involve ? Providing professional customer service via inbound calls and the customer service inbox Logging call backs for Account Handlers Answering queries about company products and services Guiding customers through processes (Including New Accounts, Problem Logs and Spare Parts) Accurately processing orders on the sales...


  • Alton, United Kingdom PPSL Full time

    We are currently recruiting for a part time ( any days - Mon - Friday ) to work on a small project on a. The project is likely to last for 6 - 9months with an option of going perm at the end of the contract. Job Summary We are seeking a highly organized and detail-oriented Administrator to join our team too work on a project. The duties: - Answering phone...


  • Alton, Hampshire, United Kingdom Austin Fraser Full time

    Job SummaryThis is an exciting opportunity for a motivated and results-driven financial services professional to join our team as a senior financial administrator. The successful candidate will provide high-quality administrative support to our financial advisers and contribute to the delivery of exceptional customer service to our clients.Key...


  • Alton, United Kingdom Optima Recruitment Full time

    An excellent opportunity has arisen for a financial planning administrator to work in a growing team. Our client is looking for an experienced IFA Administrator who prides themselves on the ability to support our financial advisors, liaise with providers and third parties. You will be part of a fast-paced team who provide full end to end administrative...