IT Hardware Assistant

For 75 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will play an important role in the work we perform. In return, we’ll help you build a career that you can feel passionate about.

**Job Summary**:
At our world class preclinical facility in Elphinstone, Tranent (close to Edinburgh), we are currently recruiting for an IT Hardware Assistant. Our Information Technology department provides a wide range of IT services to all divisions of the Charles River organisation, across numerous sites between Edinburgh and East Lothian.

The successful applicant will work as part of the IT Services team reporting to the IT Support Services Manager. Duties will include the configuration, support and routine administration of IT equipment including PC’s, laptops, mobile devices, printers.
- The following are minimum requirements related to the IT Hardware Assistant position.- In-depth knowledge and extensive hands-on experience in desktop operating system maintenance and troubleshooting, and installation and support of MS Windows operating systems.
- Ability to plan and organize work schedules and coordinate schedules to meet work priorities and service levels.
- Working knowledge of MS Windows compatible desktop and laptop hardware and use required.
- Knowledge and experience in various LAN technologies, such as: TCP/IP, Fast Ethernet, Hubs, Switches, and Routers.
- Good interpersonal skills to deal with customers, colleagues, and other technical staff in a courteous and friendly manner.
- Ability to work in a multicultural environment with sensitivity and respect for diversity.

The salary for this position is dependent on relevant experience.
Closing date: 24 January 2023.

**Profile and Requirements**:
**About Safety Assessment**
Charles River is committed to helping our partners expedite their preclinical drug development with exceptional safety assessment services, state-of-the-art facilities and expert regulatory guidance. From individual specialty toxicology and IND enabling studies to tailored packages and total laboratory support, our deeply experienced team can design and execute programs that anticipate challenges and avoid roadblocks for a smooth, efficient journey to market. Each year approximately 120 investigational new drug (IND) programs are conducted in our Safety Assessment facilities.