Casual Catering Assistant

5 months ago

Leeds, United Kingdom Harewood House Trust Full time

**CASUAL CATERING ASSISTANT (Weekdays)**

**Applications will be reviewed upon receipt. We do not accept CVs.**

**We are looking for individuals who are available to work on weekdays.**

**Responsible to **Food and Beverage Manager + Commercial Team Leader

**Contract **Casual

**Salary **National Living Wage, currently £10.42 per hour

**JOB SUMMARY**

Harewood has a range of different food and beverage options across the site, catering towards all tastes to ensure there’s something for everyone. The Catering Assistant will have a varied role, working across a number of our catering areas supporting the day-to-day running of Harewood’s catering, maximising returns and ensuring excellent customer service is delivered.

The Courtyard Cafe is located in the Courtyard, serving a range of hot and cold family meals, alongside barista-style coffee and cold drinks. There is a large seating area at both the front and rear of the cafe and ample indoor seating.

The Terrace is located at the back of the House, leading to the scenic Terrace Gardens, one of Harewood’s must-see spaces. The service here is formal, but relaxed table service, offering Afternoon Tea, light meals, coffee and an extensive wine list.

The Bothy Teahouse is located on the sunny Bothy lawn with beautiful views across the Lake. Serving a range of hot + cold drinks, Beers, G+T’s, a selection of homemade premium toasties as well as cakes, Yorkshire Dales ice cream and seasonal specials. Situated just outside the Walled Garden, The Bothy Teahouse also offers plants and produce grown in the historic kitchen garden.

The Ice Cream Kiosk, open throughout the main season, serves delicious hand-scooped Yorkshire Dales ice cream alongside a range of drink options and snacks. Positioned next to the adventure playground, the Ice Cream Kiosk is a fast-paced location requiring good organisation and preparation skills.

The Harewood Horsebox is our mobile ‘pop up’ catering unit. Moving across the site at different times of the year to provide a variety of refreshment options to our visitors. This could be serving luxury hot chocolates and toasted teacakes over the festive period or Aperol spritz and ice lollies throughout the School holidays. You can also expect to find the Horsebox serving a range of treats on the North Lawn during our programme of events.

**MAIN PURPOSE OF THE ROLE**
- To provide a warm welcome to all Harewood visitors in a courteous, prompt and helpful manner. The role is customer-focused, so experience in a customer-facing role and good communication skills are essential.
- To provide visitors with accurate and comprehensive information to optimise the visitor experience.
- To prepare and serve items from a varied and seasonal menu.
- To follow defined catering operating procedures and processes and adhere to all Health & Safety and Food Safety Legislation. It is essential to provide safe food and hygiene practices, working within the Safer Food, Better Business guidelines.
- Ensure stock rooms are always tidy and organised, storing product and display materials safely.
- Ensure effective stock rotation to minimise product wastage.
- Undertake stock checks to support with ordering.
- To maintain high standards and cleanliness within working areas. Set up, replenish and clear down the working area.
- You must show the ability to work individually and as part of a team.
- Any other reasonable duties as requested by the Line Manager.

**Special Considerations**
- This role may include some heavy lifting of stock and working outside.

**Job Type**: Zero hours contract

**Salary**: £10.42 per hour

**Benefits**:

- Company pension
- Employee discount
- Free parking
- On-site parking

Schedule:

- Day shift
- Holidays
- Monday to Friday
- Weekend availability

Work Location: In person

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