Shisha Waitress

**At Mr Nocturnal Events & Escape Shisha we’re famous for our pride, passion & personality.**

**JOB TITLE: SHISHA WAITRESS (Newport, Wales)**

**Hours: mainly on the weekends Friday to Sunday with possible work days**

**Pay: 10£-12£/hr**

Eclipse Shisha are seeking someone to join our exiting team of shisha waitresses and earn commission on the sales you make. With venues based throughout the UK, we are the fastest growing provider of shisha catering for events and clubs.

You must be over the age of 18 and comfortable to work is busy club and bar environments

As a waitress you will be friendly, customer-focused and driven.

Some of the responsibilities are detailed below:

- Cleaning and maintaining equipment and stock
- Setting up shisha pipes
- Attending customers whilst they are using our products to ensure their experience is positive
- Following the shisha shutdown process as per training
- Documenting sales and use of product in the tracker document
- Assist team members and other departments

**Benefits**:

- Flexible working hours
- Employee of the month bonuses
- Further training and quick promotion to supervisor

Along with our amazing flavours of coal and electric shisha, we bring fun, friendliness and an extra large helping of good vibes to the table.

Behind every great unique customer experience, are our great Managers and Team They are the heart and soul of everything we do, which is why we’re looking for a brilliant and passionate Waiter/Waitress to join us.

Using your strong customer experience background, you will be responsible for making sure that the needs of our guests are always being met. Whether that be understanding what they want to order, thinking ahead of time to make sure they have topped up coal, to succeeding in sales on the locations by your unique approach. You will do this by taking the time to listen and then providing helpful and knowledgeable recommendations and suggestions. Your strong communication skills and charismatic style will ensure that our guests are having the best experience that they can while we are serving them.

Training with shisha set up and set down will be provided before hand and all of the steps to it will be explained and then followed by our guide book. Arriving to the location on time for the set up will be very important, and changing shifts late notice is not recommended.

**About you**

The successful applicant should be able to demonstrate the following:

- Experience within the hospitality sector or similar
- Solid customer service experience, working to high standards
- Ambitious, career orientated and keen to learn
- Excellent problem-solving skills and the ability to think fast
- Outstanding communication skills

**About the Brand**

With a fun, lively working environment, competitive salary and other benefits, Eclipse offers a not to be missed work opportunity. We deliver the best that we can to our guests and this is only possible due to the hard work of our teams. We are passionate about ensuring our teams are well and truly looked after.

Part-time hours: 10-20 per week

Application deadline: 29/03/2024

**Job Types**: Part-time, Temporary, Contract

**Salary**: Up to £12.00 per hour

**Job Types**: Part-time, Contract
Contract length: 3 months

**Salary**: £10.00-£12.00 per hour

**Benefits**:

- Company car
- Company events

Schedule:

- Weekend availability

Supplemental pay types:

- Bonus scheme
- Tips

Work Location: In person

Reference ID: 223451
Expected start date: 01/04/2024