Insolvency/debt Advisor

4 days ago


Truro, United Kingdom Action Credit Management Full time

We are looking for Debt Management/ IVA Advisor with experience in Debt Management to join the team.

ROLE AS A DEBT MANAGEMENT/IVA ADVISOR

Speaking with pre-qualified leads, understanding the clients' individual circumstances and expenditures

Fact-finding on debt levels, investigating incomes and establishing affordability.

Consultatively presenting debt solutions based on the customers' suitability

Providing support along the customer journey until the customer is fully satisfied with their debt solution program.

Gathering customer documentation required for pack

REQUIREMENTS OF A DEBT MANAGEMENT/IVA ADVISOR

Minimum 1 years Debt Management experience within an IVA/DM sales environment is desired

1 years min. sales experience is essential

B2C outbound sales experience

Strong negotiating skills

Strong communication skills with a good telephone manner

Excellent attention to detail, organizational and planning skills

Computer literate with good keyboard skills

Self-motivated and ambitious

Flexible working attitude.

Ethical and customer centric.

**Job Types**: Full-time, Permanent

Additional pay:

- Bonus scheme
- Commission pay

**Benefits**:

- Discounted or free food
- Flexible schedule
- On-site parking
- Profit sharing
- Work from home
Schedule:

- 8 hour shift
- Monday to Friday
- No weekends
**Experience**:

- accounting: 1 year (preferred)
- credit control: 1 year (preferred)
- Debt Relief & Collection Occupations: 1 year (required)
Work remotely:

- No