Mobile Ct

**Mobile CT/MRI Healthcare Assistant**

**Location: Andover, Hampshire**

We have an exciting opportunity for a Mobile Healthcare Assistant to join our team in supporting our patients based initially in Andover.

**Who are medneo UK?**

We are part of the medneo group, an established and innovative German imaging company headquartered in Berlin with static and mobile services across Germany and in Zurich. Medneo UK operates a fast-growing fleet of mobile MRI and CT scanners and has its flagship MRI Centre in London.

At medneo we are most passionate about two things: our patients’ experience and our people and therefore one of our main focuses is ensuring that every single employee thrives We strive to provide a supportive working environment based on respect and trust, opportunities to progress and learn, and an inclusive culture that enables everyone to be truly authentic.

medneo’s focus is on providing exemplary patient care and services to our referrers, Radiologists and patients both in the NHS and independent sector. By joining medneo you will work in our high end mobile service.

**As a Mobile Healthcare Assistant your role will include**

medneo is looking for an enthusiastic Mobile Healthcare Assistant who is passionate about providing patients with welcoming and positive experience, enjoys working as part of the team and can support the Radiographers with the completion of pre-scanning paperwork and preparations for the examination.

You will assist with a full range of clinical and administrative tasks, based over three 12.5 hour shifts a week. Duties include:

- Welcoming patients and assisting with completion of preparation paperwork
- Escorting patients to the changing rooms and helping them prepare for examinations
- Explaining procedures, answering questions and providing reassurance by anticipating patient’s anxieties
- Assisting the Radiographers with preparing the patients for examinations
- Assist with chaperoning and patient manual handling
- Helping to keep clinical areas clean and tidy at all times. Ensure that surfaces are decontaminated between patients in accordance with the Covid Procedures
- Accepting and unpacking of deliveries and assistance with carrying out regular stock takes and maintaining stock records.
- Undertaking clinical audit to support the Quality and Risk Team
- Adhere to the ISO 9001:2015 standard and understand the Quality Policy and Support the company in its strive to deliver Quality Management System

Please note that we believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our patients and colleagues.

**We would love to hear from you if you**
- Ideally you will hold a recognised qualification in intravenous cannulation
- Ideally you will have experience working in a Diagnostic Imaging Department and/or mobile CT or MRI environment
- Are a highly organised with a positive, can-do attitude, understanding your colleagues and patients’ needs, always going the extra mile with nothing being too much trouble
- You pride yourself on your attention to detail, efficiency and ability to take ownership and manage your own workload whilst working across a variety of different tasks
- Have excellent communication and people skills with ability to build strong positive relationships with all patients, colleagues and service providers
- Have ability to prioritise conflicting deadlines, with a flexible approach to changing plans always delivering to a high standard
- Are happy to adhere to medneo's corporate values, legal and regulatory policies and procedures
- You are constantly thinking about how we can improve the way we do things and create an even better patient and colleague experience
- Have strong IT skills across all Microsoft programmes
- Experience of working with patients in a healthcare environment is desirable

**Other benefits you will receive**:
We believe that our People make medneo who we are. They are our most valuable asset and sit at the heart of everything we do. We have a fantastic culture, huge ambitions, and it’s essential that we’re able to recruit, onboard, develop, support, engage and retain the right talent. This role is a permanent position with long-term career prospects to potentially undertaking additional training for Assistant Practitioner roles. Other benefits include:

- A great salary of between £18,000 - £22,000 + car allowance depending on your qualifications and experience
- Electric Vehicle Leasing Scheme
- 25 days + 8 bank holiday days holiday (including bank holidays)
- A flexible approach to scheduling your working hours and the ability to book leave time well in advance
- High-end technology and patient-oriented processes
- Private Medical Insurance with Bupa
- Employee Assistance Programme (EAP)
- Smart Health accessible via the YuLife app offering:

- 24/7 UK-based GP - private prescriptions delivered to your door
- Second medi