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Warehouse Supervisor

4 months ago


Devizes, United Kingdom MSA Safety Full time

Overview:
The primary responsibility of this role is to oversee operations and supervise Warehouse associates. The incumbent is responsible for coordinating associate activities within the department / shift to ensure smooth and consistent operations. Other responsibilities include; maintaining accountability and fostering a cohesive team environment, assisting operators with preparation for same day domestic, international, and hazardous material shipments via expedited carrier services as needed, overseeing inventory management, record retention, and the cycle count program, scheduling routine maintenance on department equipment, ensuring performance plans are set, maintained and continuously improved, generating process improvement solutions, and participating in various company meetings.

**Responsibilities**:
**Direct, schedule, coordinate and supervise day to day operations - 60%**
- Oversees operations and supervises staff responsible for shipping, receiving, and storeroom.
- Plans work including assigning, instructing, directing, and assisting associates.
- Handles day-to-day personnel issues, counseling, and disciplinary actions.
- Manages receipt, storage, and shipment of materials, and related reporting.
- Ensures the maintenance of equipment and work areas.
- Maintains a cohesive team environment.
- Establishes effective lines of communications between staff and management or other internal departments and co-ordinates work activities within department to ensure highest possible productivity.
- Maintains constant communication with internal and external customers.
- Assists associates with problem solving, inquiries, and handles escalated customer issues.
- Adjusts schedules/expedites operations to meet unplanned changes in production schedules.
- Assists with international and hazardous material shipments.
- Recommends and assists in the implementation of unit goals and objectives.
- Monitors compliance to all company policies, procedures, standards, and goals.
- Recommends and implements process and procedure changes, leading to increased efficiency and effectiveness of material control processes.
- Oversees delivery performance and inventory accuracy through cycle count program.

**Safety - 10%**
- Manages a safe workplace by advocating incident prevention and preparedness (e.g., near-hits, ergonomics).
- Eliminates safety hazards and promotes a safe work environment.
- Conducts or arranges department safety training.
- Conducts or participates in regular safety meetings.

**Training - 10%**
- Coordinates and/or conducts temporary, new hire or transferred associate training (orientation, etc.).
- Coordinates site DOT efforts and power truck licensing program.
- Performs on the job training for associates to meet customer expectations and to adhere to ISO and Standard Operating Procedures specifications.
- Ensures training records are prepared and retained as required.

**Information and Data Monitoring - 5%**
- Completes and documents revisions to ISO / department procedures.
- Facilitates weekly KPI departmental meetings. Metrics include cycle counts; daily shipping and receiving data; shipping errors.
- Participates in budget preparation and administration.
- Monitors and controls expenditures.

**Troubleshooting - 15%**
- Troubleshoots SAP delivery problems, missed deliveries, stock adjustments, and looks for missing material.
- Schedules preventive and corrective maintenance on equipment.
- Works with support staff to correct issues that arise.
- Responds to customer service inquiries as needed.

Qualifications:
This position will be considered at 2 levels based on education and experience:
Level 1:

- Two years of experience in a warehouse or manufacturing environment plus
- One year previous supervisory or leadership experience
- Related military experience may be considered for supervisor and / or work experience

Level 2:

- Five years of experience in warehouse or inventory management plus
- Two years previous supervisory or leadership experience
- Related military experience may be considered for supervisor and / or work experience

Both:

- Excellent interpersonal, communication, and presentation skills
- Ability to plan, schedule, and coordinate work and organize daily activities
- Demonstrated proficiency in Microsoft Office, ERP system, UPS, FedEx, DHL
- Strong math and analytical ability
- Ability to operate at a level that meets or exceeds quality and productivity standards established in work area

Preferred experience:

- Working experience in SAP
- DOT experience
- Experience with hazardous material shipping
- Experience with fork trucks and fork truck training
- Proficient in training others
- Experience in materials coordination and inventory control
- Proven ability to review and analyze inventory reports
- Experience in Lean, 6-Sigma, Continuous Improvement, and EHS initiatives

**Education**

Level 1:

- Associate degree in a related field or educational academic equi