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Centre Support Assistant
4 months ago
**JOB PURPOSE**:
- To be the welcoming face of the Children & Families Wellbeing Centres
- To ensure seamless service delivery in a safe environment for parents, children, young people and professionals
- To provide administration support service to the Children & Families Wellbeing Service
- To ensure a smooth transition into the 0-19 service
- To work across the locality and provide peripatetic support at any centre
- Dealing with general enquiries from professionals and service users and signpost to relevant services
- Manage and diffuse some difficult situations
- Report any Health & Safety concerns
**ESSENTIAL REQUIREMENTS**:
- NVQ 2 or equivalent in literacy and numeracy or relevant equivalent experience.
- Administration, including reception, message taking and relaying; and maintaining record systems.
- Production of word-processed reports and correspondence.
- Working as part of a team.
- Computerised data entry and using spreadsheets.
- Knowledge of social media and effective ways of communication.
- Full understanding of the need to maintain confidentiality.
- Good standard of numeracy, sufficient to collate statistical information.
- Good knowledge & understanding of Health & Safety Procedures
- Good level of literacy sufficient to enable the production of high-quality written materials suitable for a variety of audiences.
- Clear communication skills and good telephone manner.
- Ability to engage and communicate with parents, young people and children.
- Ability to work with a range of professionals and practitioners as part of a team
- To work flexibly to meet changing priorities.
- To produce accurate work to deadlines.
**Please see the Job Description / Person Specification which are attached further down on this page**
For informal enquires please contact Zoe Davies,
***
**Tel:0116 305 2449**
***
**We are on a journey to be an inclusive department where a culture to celebrate equality, diversity and inclusion is embedded and discrimination challenged at every level together as a department. We warmly welcome those from all cultures, ethnicities and beliefs - this diversity is vital to our journey and is fundamental to our values and enriches the services we offer our children and families. We particularly welcome applicants from black, minority, ethnic (BME) communities, disabled people and lesbian, gay, bisexual and trans (LGBT) communities, as they are currently under represented within our workforce.**
**For further information about working for Leicestershire County Council, please click **here**.
