Hotel Receptionist

We are looking to recruit hotel staff for different departments.

The role may involve commuting to varied locations for which travel can be subsidised.

**Duties to include...**:

- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests, ensuring accuracy of information
- Provide information about hotel facilities, services, and local attractions
- Handle guest inquiries, requests, and complaints promptly and courteously
- Assist with reservations and room assignments
- Maintain cleanliness and orderliness of the front desk area
- Coordinate with other hotel staff to ensure smooth operations.

**Beneficial to have...**:

- Previous experience in the hospitality industry is preferred
- Excellent communication and interpersonal skills
- Bilingual or multilingual skills are a plus
- Strong phone etiquette and customer service skills
- Ability to handle difficult situations with patience and professionalism
- Attention to detail and ability to multitask in a fast-paced environment
- Knowledge of hotel operations and guest services

**Job Types**: Full-time, Part-time, Zero hours contract

**Salary**: £5.28-£10.42 per hour

Expected hours: 1 - 40 per week

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Overtime
- Weekend availability

Ability to Commute:

- Wednesbury (required)

Ability to Relocate:

- Wednesbury: Relocate before starting work (required)

Work Location: In person