Customer Service Advisor
2 weeks ago
We are seeking an experienced SERVICE ADVISOR to join a tri-brand main dealer in the Barnstaple area.
You will be responsible for.
- Taking customer bookings via all mediums.
- Processing bookings through the internal dealer-Management-System (Kerridge).
- Communicating effectively with the technical team and relevant members of all other departments.
- Keeping your customers fully updated throughout work-in-progress.
- Upselling additional work required and a range of approved products and services.
- Informing customers pf product recalls, updates and offers.
- Working to departmental deadlines, budgets and targets.
- Delivering a very high standard of customer service.
You will be representing 3 high-quality linked European brands that enjoy a great reputation. A competitive basic salary is on offer, accompanied by a strong bonus scheme that encourages and rewards success.
To be considered for you must have occupied a similar role, either in another main dealer, independent garage or fast-fit type environment.
kream motor recruitment is a motor trade-specific recruitment agency based near Exeter covering the whole of the south west; specialising in permanent vacancies in franchised and independent motor dealers/repair workshops. Backed up by 60+ years joint experience in most departments we believe our professionalism, industry understanding, and reputation are unrivalled. Please visit our website to view all our current vacancies.
**Salary**: £24,000.00-£30,000.00 per year
Work Location: One location
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