Fleet Sales Coordinator
5 days ago
Fleet Sales Coordinator
Garforth (office based)
£20,000 - £25,000 Per Annum
Hours: 08:30 - 17:30 Mon - Fri
+ 10% OTE bonus scheme
We would like someone who is outgoing with an excellent telephone manner, can talk with customers and act as a conduit between our internal departments.
**Job Duties**
- To provide effective sales support, co-ordination and administration
- Fleet utilisation and profit to process short term and contract hire orders through the company’s operating system to a high standard of accuracy
- Invoicing, delivery and closing off the hire and arranging collection
- General administration duties related to fleet activity and accurate maintenance of contract documentation
- Reporting into the Sales Manager on all work and personnel issues
- Liaison with the group credit control department to determine credit worthiness of new customers
- Liaison with the Service department to ensure that appropriate equipment will be fully serviced, damage free, clean, presentable, thoroughly inspected and available for rent in good time for delivery on the required date(s)
- Consultation with the Sales Manager and/or Sales staff to determine an appropriate rental rate and other charges.
- Ensuring that each active customer has adequate insurance policies in place at all times
- Ensuring that appropriate invoicing authority is received from each customer prior to equipment being sent out
- Preparing and properly completing all rental documentation
- Checking that at the end of hire, rental termination paperwork, is completed accurately and checking that all recharge opportunities are pursued prior to filing rental documentation
- Maintaining live customer details, especially contact details and only amending such detail when informed by the customer in writing
- Selecting and qualifying third party hauliers.
- Raising purchase orders for third party hauliers
- Raising clear and unambiguous delivery/collection documents for use by both own drivers and third party hauliers
- Checking haulier invoices for work performed against purchase orders raised
- Responding to customer queries concerning invoicing and contract terms and reaching amicable settlements
- Ensuring that hard copy and computerised rental records are accurate, up to date and complete
- Check the weekly hire fleet yard checks against computerised records, investigate and resolve discrepancies and report outstanding issues to the Sales Manager and Managing Director/Financial Controller.
- The provision of cover for administrative staff when absent or engaged in other business duties.
- Any other related or administrative duties as required by the Sales Manager.
Experience required:
- Previous telephone experience (speaking with customers)
- Experience with invoicing, raising purchase orders and sales administration
- Ideally you will have experience managing logistics / fleet
- Excellent administration skills & attention to detail
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