Hotel Receptionist

6 months ago

Barnsley, United Kingdom The Fairway Full time

Job description

We are currently looking for Reception Team Members to join our busy Hotel Reception.

Overview of duties:
Welcome guests and takes care of them from their arrival through to departure.

Help encourage customer loyalty by developing friendly, personalised relationships.

Anticipate guests needs and take them into consideration.

Handle any guest complaints and/or remarks; provide a response as soon as possible.

Inform guests about the formalities, any special conditions relating to their stay and the services available, e.g breakfast timing, restaurant opening times etc.

Pass on information as necessary to other departments (restaurant staff, housekeeping, managers etc) and to other members of the front desk team.

Ensure that all guest documentation is up-to-date and available

We are looking for people with the right attitude towards hospitality, happy smiley people with the eye for detail who will ensure our guests and clients have a memorable stay with us no matter which area of our team you work in.
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50% off meals

Competitive salary dependant on experience

Up to 28 days annual leave per year (based on 5 days per week)

Be part of a busy reception and thriving hotel business

**Job Type**: Part-time & Full-time

**Job Types**: Full-time, Part-time, Permanent

**Salary**: £5.28-£10.42 per hour

**Benefits**:

- Employee discount
- On-site parking

Schedule:

- 8 hour shift
- Flexitime

Work Location: In person

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