Operations Assistant

2 weeks ago

Wareham, United Kingdom Rex Cinema Wareham Full time

**Key Purpose**:

- Support the Rex Cinema Manager in the operation of the Cinema to provide a quality cultural experience to all sectors of the community, that is safe, legally compliant, financially sound, tidy, and efficiently run.

**1. Technical duties**
- Source and ingest digital features, KDMs, trailers and advertising content
- Compile and test playlists
- Ensure BBFC Certificates are displayed prior to the screening of each film
- Record event cinema from satellite transmissions and test playback is satisfactory
- Liaise with Omnex technical support, Admit One ticketing and other hardware and software providers to ensure smooth operation of the cinema systems
- Support the Rex Cinema Manager in the staging of live and special events including lighting and sound systems when required
- Cover projectionist shift duties when required

**2. Administrative duties**
- Ensure that films and events are accurately uploaded onto the Rex Cinema website and App and check that the correct information is on display on a regular basis
- Source and order posters, record receipt and ensure that they are displayed at the appropriate time
- Open post on a daily basis and deal with straight forward correspondence as appropriate
- Ensure that digital filing is undertaken regularly using Outlook and Dropbox
- Schedule, monitor and manage the When I Work volunteer staff rota to ensure cover of all shifts
- Maintain the records of Friends of the Rex, check payments are received and assist at special Friends events as required
- Send a copy of the monthly film attendance sheet to the Chair of the Trustees at the end of each month
- Maintain a current contact list of staff and volunteers for display in the Box Office

**3. Health and Safety**
- Ensure that the premises are always in a neat and tidy condition and that areas are clear of rubbish and material at risk of fire
- Ensure public areas and fire exits are clear of obstructions and are not slippery.
- Carry out minor maintenance tasks including checking seats and armrests regularly
- Carry out weekly testing of the fire alarm system and assist in training of volunteers in accordance with the Fire Safety Procedures
- Ensure that all electrical equipment is regularly tested and always has an up-to-date PAT certificate
- Occasional cleaning when required

**4. Finances**
- Pay routine invoices and liaise with the accountant regarding invoice raising and providing evidence for monthly accounts
- Bank cash and cheques from Box/Bar takings, donations, and memberships
- Acknowledge receipt of donations and send thank you letters where appropriate, record donations received and move funds to the Cinema Improvement Fund account
- Maintain a system of stock control of the bar, sweets and ices, ordering sweets and ices where required and ancillary items as required
- Maintain the system for monitoring on a monthly basis water, gas and electricity consumption
- Issue ticket voucher to local charities and community events when requested

**Knowledge and Skills**:
**Essential**
- Excellent computer literacy and experience of Microsoft Office Outlook, Word and Excel
- Strong organizational and time management skills
- Ability to anticipate issues, solve problems and deal with them with calmly
- Good numeracy skills
- Accurate, thorough and methodical
- Willingness to work flexibly as part of a small team
- An understanding of the importance of and good practise in Health and Safety

**Desirable**
- Previous experience in a similar role
- An understanding of digital cinema systems (on the job training will be provided)
- An interest in film and cinema
- Good customer care skills

**Job Types**: Full-time, Permanent

**Salary**: £21,000.00-£22,500.00 per year

**Benefits**:

- Company pension

Schedule:

- Monday to Friday
- Weekend availability

**Education**:

- GCSE or equivalent (required)

**Experience**:

- Customer Service: 2 years (required)

Ability to Commute:

- Wareham (required)

Ability to Relocate:

- Wareham: Relocate before starting work (required)

Work Location: In person

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