Café Supervisor

We are looking for a Supervisor to oversee the Café and Gift Shop at the Haven House Inn on Mudeford Quay
- Full time role
- Up to £12 an hour
- Annual bonus
- x1.5 and x2 pay on bank holidays
- Reporting to the management team
- Involved in inductions and training to focus on the best service

The Haven House Inn is located on Mudeford Quay in Christchurch. We have a unique location overlooking the sea that is extremely popular with locals and day trippers. As we get set for the summer we are looking to recruit a Supervisor to oversee our Café and Gift Shop.

Reporting to the GM and Deputy, the successful applicant will have responsibility for shifts and be part of the team to develop the service levels and the offer. The role is very hands on as you will also work in both areas alongside the team.

Experience of managing is team is preferred but experience of good customer service is a must. THIS IS A FULL TIME JOB AND EXPERIENCE WITH FOOD AND DRINK SERVICE IN QUALITY ENVIRONMENTS WOUL DBE VERY BENEFICIAL

The Haven Inn is open 7 days a week from 9.30am with a strong food led day trade and we are developing the offer to broaden the appeal. Due to the location we are exceptionally busy in the summer and whilst we close the Gift Shop for some of the winter the café remains open all year.

During the summer, you will need to work at weekends and through the peak trading periods, taking holidays outside of these times.

We provide staff meals and you get a 25% discount when using this and our sister pubs for you and some friends - we strongly believe that if you love where you work, you'll love socialising there too.

We are part of a small entrepreneurial business, so those who wish to, can get involved in ideas and business development as well... we are growing so are always looking for the next superstar....
- Future summer bonus scheme
- TIME AND A HALF AND DOUBLE TIME ON BANK HOLIDAYS
- Full and part time roles available
- 25% discount on food and drink for you and some friends
- Uniform provided
- Company pension scheme
- Full training provided

**Benefits**:

- Company events
- Company pension
- Discounted or free food
- Employee discount

Schedule:

- Day shift
- Every weekend
- Monday to Friday
- Night shift
- Weekend availability

Supplemental pay types:

- Yearly bonus

**Job Types**: Full-time, Permanent

Pay: Up to £12.00 per hour

Expected hours: 25 - 35 per week

**Benefits**:

- Company events
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- Store discount

Schedule:

- 10 hour shift
- 8 hour shift
- Day shift
- Weekend availability

Supplemental pay types:

- Loyalty bonus

Ability to commute/relocate:

- Christchurch: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (required)

Work Location: In person

Reference ID: Haven Super
Expected start date: 08/07/2024