Pos Project Coordinator

4 months ago

Hemel Hempstead, United Kingdom Wanstor Full time

**Description**:
We are looking for a POS Project Coordinator based at Hemel Hempstead to oversee a variety of projects across our extensive customer base, whilst managing our POS hardware inventory.

You will own multiple projects at any given time, ensuring projects are delivered

within scope, on time and communication to customers is provided throughout the project life cycle. You will be responsible for our project hardware inventory

management from point of order through to delivery and stock keeping.

Reporting into the POS Implementation Manager, you will possess excellent

communications skills with people at all levels and maintain a strong customer focused approach. You must be equally passionate about the company, your role and act as an ambassador for the team. Be proactive, dynamic, forward thinking, and able to hit the ground running.

**Key Responsibilities**:

- Plan, manage and execute project plans for small works and NSO projects ensuring customer success
- Act as a point of contact for key customers during small works and projects
- Deliver small works / projects within time frames specified at sign off stage
- Actively engage with key stakeholders throughout the project lifecycle
- Take ownership and drive solutions to avoid project delays
- Highlight risks and delays throughout the life of a project. Where needed, agree and implement solutions to delays with stakeholders
- Take ownership of all hardware orders including the returns process
- Act as a gatekeeper for all project hardware stock
- Proactively keep abreast of hardware changes and keep capex sheets up to date
- Produce quotes
- Manage, track and log stock, using our stock tracking app
- Manage and book hotels, couriers and trains that are required for engineers

**Skills, Knowledge and Expertise**:

- Experienced with supplier negotiations and escalations
- A good understanding of project lifecycles
- Exceptional communication and stakeholder management skills
- Strong organisation skills
- +Enjoys working in a close-knit team
- Has a creative approach to problem solving
- Adaptive, open to new ideas and enjoys continuous personal development
- Self-motivated, ambitious and crave customer satisfaction
- Desirable: EPOS knowledge or experience

**Benefits**:
Wanstor is a sociable organisation and want to make sure everyone feels part of the team. Below are some of the perks we offer you:

- 24 days annual leave, rising by 1 day each year to a maximum of 28 days + Bank Holidays
- We have regular lunch and learns from staff and external speakers
- We offer everyone 5 days a year to learn something new
- We provide 2 days to volunteer
- We are a friendly team and have several team events throughout the year organised by our social team
- We have a lovely office based in Borough, hosting a great coffee machine and a rooftop terrace
- Vitality health, to make sure you are at your best

**About Wanstor**:
Wanstor is an award-winning IT Solutions Company celebrating its 22nd year in business. The company has grown year on year and now has a team of over 240 staff. With IT Support Offices in central London and regional field-based IT Support, we are well placed to meet our customers’ needs for a quick response.

Wanstor’s clients provide a wide variety of fascinating opportunities for motivated technical staff. We employ service-oriented technical experts to work within our service team delivering a variety of hosted and deployed solutions.

We are a growing company with dedicated teams managing networks, storage and colocation. Our customers are some of the biggest brand names in the UK, and our consultants are some of the most skilled networking experts in the country.

As a service-centric organisation, we see people as our best competitive advantage as we strive to provide unsurpassed service to our customers. We expect a lot but at the same time are extremely supportive as we look to help realise each person’s potential in building a successful career with Wanstor.

**Core Values**
We align ourselves to a core set of values & behaviours:

- Customer Advocates: Put customers at the heart of what you do, to consider their needs with every decision you make
- Proactive: Leave things better than you found them. Drive change, don’t just talk about it.
- Growth Mind-set: Learn on reflection, embrace change, and seek to continuously improve. Take opportunities to share knowledge with others
- Trust: Do what is right, not what is easy. Instil confidence through proactive communication.
- Winning Teams: Don’t settle for average, inspire others with your ambition and enthusiasm.

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