Data Centre Shift Leader
2 months ago
Posted- 16-May-2023- Service line- GWS Segment- Role type- Full-time- Areas of Interest- Data Centers, Engineering/Maintenance, Facilities Management- Location(s)- London - England - United Kingdom of Great Britain and Northern Ireland**Job Title: Data Centre Shift Leader**
**Business Sector: Data Centre Solutions**
**Location: London, UK**
**Reporting to: Data Centre Engineering Manager**
**Shift hours: 06:30 - 18:30 & 18:30 - 06:30 (Continental Shift Pattern) 42hrs a week**
**COMPANY PROFILE**
CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally, we employ over 70,000 employees and operate in 48 countries.**Purpose of the Job**
As the post holder, you will be expected to have extensive understanding of Critical Facilities/Data Centre infrastructure (Electrical, Mechanical, and DC specific infrastructure). As the lead member of the engineering shift teams, you will responsible for effective inspection, operation and maintenance of all associated assets within the Data Centre, with a primary focus on risk management, enhancing the quality of the service delivery through effective leadership of the shift team.Supporting the Data Centre Engineering Manager and Data Centre Technical Manager in the overall delivery of day to day operations in line with CBRE/Client process and procedures. The Data Centre Shift Leader will be the lead engineer during the 24/7 shift pattern, ensuring the engineering shift teams have the ability to successfully deliver in-line with all contractual requirements.Working closely with the engineering team the Data Centre Shift Leader will be the technical coordination point for the day-to-day maintenance activities, including the Specialist Subcontractors, Suppliers and other support teams. One of the key activities involves the role of authorised person for 11kV Electrical Systems. You will authorised to issue PTW, ensuring compliance with method statements, risk assessments, Client and Supplier Health and Safety procedures. You will ensure that the conduct of any personnel under your control is safe, professional and conscientious.**Key Tasks**
- Operate all M&E systems within the Data Centre in a competent, effective and efficient manner (including HV Electrical isolations/operations). Having due regard to business risk and energy use. Making recommendations for improvement and providing concise technical reports when required.
- Ensuring that all Specialist Sub Contractors visits are conducting works in line with approved Standard Operating Procedures/ MOP/PTW/Client change requests.
- Ensure that Specialist Sub Contractor worksheets are signed off where necessary, that quality of work has been inspected and recommendations are communicated to the Data Centre Engineering Manager/Data Centre Technical Manager.
- To provide backup as engineering relief cover in the event of annual leave, training or other absence within the engineering team. Ensuring minimum staffing arrangements are maintained at all times.
- Accurately reporting of all completed work orders, including precise recording of any critical spares/stock items used during these tasks.
- Attend weekly team meetings, client meetings as requested, in conjunction with CBRE management.
- Reviewing and preparing MOP’s, SOP’s and EOP’s, as well as leading the shift team through relevant EOP scenario drills (BEST or MOCK Drills).
- Completing the shift handover reports, ensuring that significant events or activities are noted and effectively communicated to oncoming shifts and CBRE management.
- Manage and prioritise operational resource to ensure all Data Centre client requests are attended within SLA.
- Champion and promote QHSE compliance activities, such as Hazard/Near Miss Reporting and regular Toolbox Talks.
- Accountable for the compliance with Client CEM process and procedures when undertaking all relevant work orders, ensuring risk management documentation (MOP, SOP or EOP) is in place for all critical works.
- Liaise with the supply chain, when ordering M&E components for remedial works.
- Proactively attend nominated training courses as identified by CBRE management in line with DCS training matrix. Drive a positive culture within the team, regarding personal development and training.
- Undertake Site Specific Technical Assessments and Skills Gap Analysis at intervals defined by CBRE/Client
- Take ownership of areas (including all plant rooms) under CBRE control, ensuring they are brought up too and maintained to the required show site standards.
- Evaluate and escalate any potential risks, with an assessment of impact, probable causes and mitigation opportunities.
- Actively contribute to continuous improvement of safe systems of work, ensuring compliance with relevant QHSE po
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