Credit Controller

5 months ago


Leicester, United Kingdom Watling JCB Full time

**Company Information**:
Watling JCB Limited is a privately owned and owner managed profit-making organisation and one of the most progressive JCB Dealerships in the country for the Sales and Customer Support of Construction, Industrial and Recycling & Waste Machinery products.

We look for high calibre, forward-thinking, energetic people with a "can-do" attitude. We want people who thrive in a diverse and challenging work environment, who are receptive to change and who wholeheartedly embrace the opportunity to take responsibility for themselves and the company's ongoing success.

In such a dynamic and committed workforce, flexibility is essential, and many of our workforce, in accordance to what the job needs, operate with a huge degree of commitment and energy to ensure our long-term strategy to drive the business forward to increase shareholder profitability for ongoing success and growth to remain the JCB Dealer of choice is achieved.

**Main Responsibilities of the Role**:
Working alongside our existing credit controller, currently our ledger is split 50:50 (A-J, K-Z), each side of the ledger runs with c.500 accounts with debt on them:

- Daily recording and posting of Bacs to Sales Ledger (cash and cheques as necessary)
- Banking Cash and Cheques when required and monthly Road Tax payments at the Post office
- Accurate production from aged debtor of excel report for recording details of customer calls etc.
- Attending Monthly Credit meetings
- Creating lapsed (12 months) customer report/lapsed letters to customers
- Credit checking and referring specific limit requests to Senior Management
- Opening of authorised new accounts, welcome letter to customer and scanning of documents
- Account monitoring - review of limits on going
- Statement production
- Raising manual invoices
- Discount form procedure/updating of ledgers
- Dealing with Depot Parts Counter and Service Engineers re supply of goods
- Production of Internal Reports such as, cash sale debt lists, query reports
- Knowledge of Production of machine debt report (ad hoc. to cover leave)
- Raising of County Court Summons, CCJ & issuing of Warrant of execution/bailiffs as needed
- Contribute to overall success of Watling JCB through teamwork and good communication within the company
- Provide excellent customer service
- Any other duties as deemed necessary to fulfil the role

**The Ledger**

Includes both machine debt accounts and parts/service account which are dynamically different. Approx. 2000 live parts/service accounts.

**Qualifications**:

- 5 Years Experience in Credit Control (Essential)
- Institute of Credit Management Qualification (Ideal)

**Personal Skills**
- Ability to communicate with Directors, Internal and External customers at all levels
- Must have good personal skills, be a team player.
- Must have the ability to form relationships with customers
- Experienced in dealing with difficult customers in a professional manner. with a firm but fair approach
- Must be dedicated and hard working.
- An excellent attendance and time keeping record is expected.
- Must be pro-active in their approach - foresee the problems and plan to avoid (i.e. customer approaching credit limits, customer payment history changes, using local knowledge of customer problems... etc)
- Familiar with GDPR requirements
- Competent Excel & Word knowledge, familiar with Data entry

**Core Hours**:
37.5 hours per week 8:30 am to 5.00pm with one-hour unpaid lunch

**Benefits**:

- Auto-enrolment pension scheme
- 22 days paid holiday + bank holidays + 1 day for every 5 years completed service
- Company uniform
- Free staff parking
- Rest area at depot
- JCB Manufacturer History Museum and Machine Production Line tour, including VIP lunch
- Life assurance policy (4 x basic salary)
- Private medical health (contributory)
- Chiropractor private medical treatment scheme/ occupational health
- Employee assistance programme
- Employee discounts on JCB merchandise
- O2 Employee Benefits

**Job Types**: Full-time, Permanent

**Salary**: £17,611.78-£28,000.00 per year

**Benefits**:

- Company events
- Company pension
- Employee discount
- Free flu jabs
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
- Private medical insurance
- Referral programme
- Work from home

Schedule:

- Monday to Friday
- No weekends

**Experience**:

- Credit Control: 5 years (required)

Work Location: In person


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