Sales Support Administrator
4 months ago
At Jurni we believe every path is unique. We embrace individuality by tailoring our services to meet the needs of our customers, ensuring they have access to any vehicle, anywhere, anytime, anyhow.
We have an exciting opportunity for a Sales Support Administrator to join our team in Abingdon, Oxfordshire. We are a fun and outgoing team and we work hard to provide a great place to work, and look after our employees.
As a Customer Support Administrator you will be dealing with customers and prospects, and supporting them their new vehicle experience.
The role is permanent and based in the office and the salary is up to £27,000 per annum.
**Responsibilities**
- Manage customer accounts, answering any queries and dealing with client enquiries about credit terms, products, prices, and availability on an ongoing basis.
- Be responsible for the administration of the accounts, ensuring the collation of up-to-date information in a timely manner.
- Process and submit client credit proposals to our finance partners.
- Produce customer order forms and finance agreements.
- See orders through to pay out and completion.
- Track and manage vehicle due dates, arranging vehicle deliveries and collections.
- Provide general administrative support as needed.
- Develop relationships with our existing clients by providing support, information, and guidance.
- Liaising with the sales team, customers, and dealers.
**Skills and requirements**:
- Customer focused with excellent communication and interpersonal skills.
- Highly organised with attention to detail.
- Good time management.
- Have good problem solving skills with the ability to work on multiple tasks at once.
- Be able to build long-lasting and mutually beneficial relationships with their contacts.
- Have a proactive approach, a willingness to learn and the ability to adapt are essential.
- Previous experience of working for a vehicle manufacturer or dealer in an administrative or sales support role would be advantageous.
**What we offer**:
- 25 days annual leave
- Comprehensive training and personal development
- Enhanced pension contribution
- Free parking
- Cycle to work scheme
This role would be ideal if you have experience of working in a car leasing broker, car dealership or the automotive industry.
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