Commercial Business Partner

6 months ago

London, United Kingdom Government Commercial Function Full time

**Details**:
**Reference number**:

- 351704**Salary**:

- £68,775 - £75,920- GCO Pension, GCO Terms. Up to 15% performance-related-pay available on accreditation.**Job grade**:

- Grade 7- Commercial Lead**Contract type**:

- Permanent**Business area**:

- GCF - Department of Health and Social Care**Type of role**:

- Commercial**Working pattern**:

- Flexible working, Full-time, Job share, Part-time, Compressed hours**Number of jobs available**:

- 3Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- Leeds, London, Liverpool, Reading. Occasional travel required between government offices to meet key internal stakeholdersAbout the job

**Job summary**:
In DHSC, we are proud of our purpose - to enable everyone to live more independent, healthier lives for longer. To achieve this, and create a great place to work, we have four values: we are inclusive, we constantly improve, we challenge, and we are agile. If this sounds like an environment you’d like to work in, we’d love to hear from you.

The Commercial Directorate is a strategic and enabling function that supports all DHSC’s commercial interactions with third parties and supporting ministers in delivering their agenda. Our mission is to ensure that health and care policy is implemented at best value for the taxpayer.

We do this by leading and overseeing the department’s direct commercial activity, implementing commercial policies across DHSC and its arm length bodies, and acting as advisors to the Secretary of State. Our vision is to provide a world-class commercial service to enable the health and care system to deliver for the public - we aim to be the best in government commercial for technical expertise and customer focus.

The Commercial Operations division, where this role sits, is a unit within the Commercial Directorate responsible for the department’s direct spend. Split into three primary category teams plus a central business planning & MI team, the ‘Ops’ division drives value for the department via a category management approach across the whole commercial lifecycle.

**Job description**:
This is a newly scoped and strategically important role within DHSC Commercial Directorate (CD) and has been designed to act as the main conduit between senior business stakeholders and commercial, ensuring they receive the best possible advice and customer service from the commercial function and providing a consistent contact for them to engage with across the commercial lifecycle.

The role of the Commercial Business Partner (CBP) is to perform a dedicated customer relationship management role aligned with key business directorates to provide a consistent and known initial route into CD, develop deeper relationships and guide stakeholders through the full lifecycle of commercial processes and structures.

The post holder will work in close collaboration with key senior business stakeholders (from departmental managers through to senior directors) as well as to provide strong commercial advice and support across the commercial lifecycle.

**How the CBP role will operate**
- Be embedded with customer area management teams, developing deep understanding of their policy area and objectives / priorities
- Develop strong customer relationships at all levels
- The CBP will operate as the first port of call for new commercial queries from stakeholders & their teams - to engage & guide customers through commercial processes & to add value and not merely signpost
- Engage with customers at the appropriate level to assist in the development of initiatives to meet customer needs
- Develop a strong understanding of strategic business objectives of policy areas
- Work effectively with relevant teams in CD (particularly the operational category teams) to ensure business directorate requirements and understood, and actively facilitate the delivery of the agreed customer commercial objectives

**Person specification**:

- Work alongside the business stakeholders as a consistent partner, problem-solver and critical friend throughout the commercial lifecycle (particularly in the initial stages)
- Use relationship management / business development skills to identify and deliver a pipeline of commercial opportunities that will support business needs as well as ensuring effective forward planning of commercial activity
- Facilitate early engagement with the relevant parts of Commercial - including category teams, commercial assurance etc
- Provide constructive professional challenge to customers and act as a trusted commercial advisor
- Be a source of advice and guidance on commercial approvals (including business case development, approval routes etc.)
- Ensure the business understands and provides the required service excellence standards and make the customer aware of aspects and limitations of the service being delivered
- Act as a leader and ambassador for Commercial Directorate in client business areas

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