Applications Engineer

4 days ago


Coventry, United Kingdom Polytec Full time

_**Are you looking for a new challenge with a small UK team as part of a world-wide group providing complex solutions to a varied customer base?Are you technically minded with the ability to engage with customers at all levels while also workingremotely at times?Do you enjoy dealing with technical challenges and problems, and are prepared to travel to customers across the country?**_

A commitment is made to developing and motivating all staff to enable them to achieve a high standard of workmanship with team-work and equal opportunities a central part of the ethos. Everyone, regardless of their role in the company, is important to itsoverall success.

**Benefits**:

- Company Pension
- Holiday increasing annually
- Company bonus schemes
- Bring enough technical knowledge to quickly learn our product range
- Deliver high quality technical support to a range of customers
- Work closely with other business functions such as service, sales and logistics
- Achieve individual targets and support company order goals
- Present a positive image of the company to all types of customers and other contacts
- Be highly responsive to all customer needs and expectations
- Be primarily office based with some on-site visits

**Full product training will be provided at the Coventry office and in Germany.**

**Key Responsibilities**:
You will be required to:

- Assess, plan, coordinate and execute customer measurements, feasibility studies, customer demonstrations and training
- Provide technical consultancy and support to a wide range of engineering industries
- Provide pre
- and after-sales and technical support to customers on the phone and on site
- Maintain the CRM and provide technical reports
- Install customer systems within the UK and Ireland
- Support the sales team in the UK with technical advice and customer face to face contact

**You are or have**:

- Bachelor's degree in engineering discipline or relevant experience
- Demonstrate a proactive and logical approach to problem solving and have a broad basic technical knowledge
- Willing to travel as a matter of course and are able to self-manage when in a remote working environment
- Able to work as a member of a team in both leading and following roles
- A desire to advance skills and knowledge
- A desire to provide excellent technical service to our customers
- Desirable: Experience of lasers, optics and (white light) interferometry
- Desirable: Experience delivering NVH projects and working with NVH instrumentation
- A clean UK driving license.

**The Company**

"Polytec has been bringing light into the darkness for more than 50 years. With the UK team being part of nearly 500 employees worldwide we develop, produce, distribute and support optical measurement technology solutions for research and industry. Our qualityinnovative products have an excellent reputation internationally and we are renowned for finding solutions tailored to our customers' requirements in both academia and industry".



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