Retail Assistant

3 weeks ago


Leeds, United Kingdom Patriot Games Leeds Full time

Job Description

**CLOSING DATE FOR APPLICATIONS 05/04/23. Interviews will take place a week or two after this.**

Job Title: Customer Service Assistant

Reporting to: Store Manager and Assistant Store Manager

**Essential Skills**
- Some previous experience of working in a customer service role (minimum 1 year)
- Must be able to work/communicate effectively in a small team
- Attention to detail; must be able to record sales and index cards accurately
- The ability to work on your own initiative (from a list of daily tasks), on completion of initial training
- Able to work in a busy environment
- Basic numeracy; must be able to calculate giving the correct change
- Basic literacy; must be able to categorise items alphabetically
- Basic computer literacy; use of the internet, POS system and tournament software.

**Duties**
- Processing cash/card sales using the till, taking customer orders if necessary
- Ensuring both the shop floor and gaming space remains safe, clean and tidy at all time
- Unpacking and checking in deliveries
- Running Trading Card and Wargame Tournaments; score-keeping and time-keeping.
- Indexing backstock of TCG singles.

**Working hours**
Our hours of trading are 10am -10pm Tuesdays, Thursdays and Fridays, 10am -7pm Wednesdays, 10am - 6pm Saturdays and 10am - 4pm Sundays. Weekday shifts will be either daytime or evening.


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