Graduate Technical Consultant

4 weeks ago

Cardiff, United Kingdom Purple River Full time

Reporting to the Managing Director and working closely with the U.K. Technical, Marketing, and Sales Teams, as well as being an integral part of our global consultancy team, you will be responsible for pre and post-sales Technical Support activities.

You:
You must have an inherent curiosity, self-awareness, and drive to learn, understand and improve yourself and our customer's experience as part of a small and ambitious team. Only positive, open, and inclusive attitudes work well here.

Your Tasks:

- Assisting COPA-DATA sales team with sales pursuits at client sites
- Technical training of clients using COPA-DATA presentations
- Delivery of technical workshops
- Ad-hoc consultancy assignments
- Technical appraisals and presentations
- Initiate, manage and collaborate input from appropriate group departments,i.e., sales, consultancy, technical services, training
- Technical lead for all solutions
- Production of technical proposals
- Input into RFIs, ITTs, RFPs, RFQs etc
- Participation in marketing events where necessary to raise market awareness
- Take a proactive part in our Global Service Alliance

Required Skills, Knowledge, and Characteristics:
**Essential**
- Degree qualified (Computer Science or Engineering related degree)
- Dynamic go-getter, pro-active in approach to everything you do with a positive can-do attitude
- Team Player with the ability to quickly build rapport
- Keen interest in technology and problem solving
- Practical communication skills with the ability to build strong relationships, lead client discussions and engage at a technical level
- Excellent attention to detail, with a quality focus and completes tasks/ maintains records in a thorough manner
- Driving Licence and ability to travel to trade shows

**Desirable**
- Experience with Industrial Automation, PLCs, HMI, and SCADA or final year project based on software/control
- Experience in providing excellent customer support
- Technical skills or interest in HMI, SCADA, PLCs, networking and communications, Windows Operating Systems, Visual Basic, and SQL Server

**Personal Qualities**
- Takes personal responsibility for their work
- Excellent IT skills
- Excellent interpersonal, written, and verbal communication skills
- Excellent problem-solving and troubleshooting skills
- Excellent self-organization (plan, implement, reflect, improve)
- Comfortable dealing with ambiguity in a technical setting
- Ability to be flexible and to be able to multi-task and prioritise a varied workload
- Shows initiative and identifies areas of improvement
- Enjoys working as part of a team and is adaptable to provide cover for colleagues as required
- Possesses sound judgment skills and is comfortable challenging the 'status quo.'
- Ability and desire to learn new things

Role-based at COPA-DATA UK offices **Cardiff, South Wales.** This role requires travel to our Head Office, Austria.

**Job Types**: Full-time, Graduate

**Salary**: £23,000.00 per year

**Benefits**:

- Childcare
- Company pension
- Life insurance
- Private medical insurance
- Sick pay
- Wellness programmes

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Cardiff, CF10 3AL: reliably commute or plan to relocate before starting work (required)

Work Location: One location

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