Control Room Operator
2 weeks ago
**Control Room Operator - Traffic Scotland **(permanent)
Control Room Operator working for Mobiie (a joint venture company formed between Arcadis IBI Group and Egis), delivering the Traffic Scotland service 24/7 on behalf of Transport Scotland. This role is based at the flagship Traffic Scotland National Control Centre at South Queensferry, with spectacular views of the Firth of Forth and the 3 famous Forth Bridges.
**Main Duties**
- Monitoring Scottish trunk road network using CCTV and Intelligent Transportation Systems.
- Responding to and managing planned and unplanned incidents and events throughout Scotland.
- Controlling the network using variable message signs, motorway signal units and traffic signals.
- Liaising with operational partners such as Police Scotland, road maintenance companies, Traffic Scotland roadside engineers, Transport Scotland and the Met Office.
- Communicating traffic and travel information via our website, social media and stakeholder reports.
**Salary**
- £25,000 a year
- enhanced overtime rates (1.5 time)
- employer pension contributions
**Benefits**
- Employer pension
- Training in all aspects of CCTV operation and Intelligent Transportation Systems
- Regular overtime available with enhanced rates
- Secure on-site parking
- Kitchen facilities
- Shower room/changing facilities
**Shifts**
- Full-time (equivalent to 40 hrs)
- Dayshift and Nightshift (2 days > 2 nights > 4 days off)
**Required Qualifications/Experience**
- Standard Grade, GCSE, or equivalent
- Customer service, control room or operational role: 2 years experience
- Good standard of written work
- Good communication skills
- Good geographical knowledge of Scotland and its Trunk Road/Motorway Network
- Applicants within daily commute of South Queensferry are preferable.
Pay: £25,000.00 per year
**Benefits**:
- Life insurance
- On-site parking
Schedule:
- 12 hour shift
- Day shift
- Night shift
- Weekend availability
**Experience**:
- Operational: 2 years (required)
Work Location: In person
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