Regulations Administrator

1 month ago

Bristol, United Kingdom Vehicle Certification Agency Full time

**Details**:
**Reference number**:

- 341452**Salary**:

- £23,847**Job grade**:

- Administrative Officer**Contract type**:

- Permanent**Business area**:

- VCA - Technology, Standards and Operations**Type of role**:

- Administration / Corporate Support
- Customer Insight
- Operational Delivery**Working pattern**:

- Flexible working, Full-time**Number of jobs available**:

- 1Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- Bristol, NuneatonAbout the job

**Job summary**:
Do you have a keen eye for detail and a passion for delivering excellent customer service?

Are you well organised with the ability to work well under pressure?

Can you work well in a team and have an enthusiastic approach to everything you do?

If so, then we would love to hear from you

**Job description**:
You will work closely in a small, dynamic team where you will be responsible for the upkeep of the online libraries/databases VISTA and LegStat. VISTA is a legislation database used by technical staff within the Agency and sold to customers in the automotive industry. LegStat is an online database showing the status of type approval legislation. We will also look to you to support the Legislation Team with additional tasks.

This is a fantastic opportunity as you will be working with some of the largest automotive manufacturers and will have the chance to self-develop and further your career.

**Responsibilities**

Responsibilities include, but are not limited to:

- Updating the Vista Library when there are additions or changes to GB, European and UNECE automotive Directives and Regulations.
- Assisting Regulatory Product Supervisors with the implementation of the new legislation database.
- Liaising with potential customers providing information identifying what VISTA and LegStat products are available and the cost
- Assisting new VISTA/LegStat account holders through the set-up process.
- Resolving VISTA/LegStat user queries.
- Actively monitoring, responding to and file appropriately correspondence received in shared mailboxes.
- Assisting in other ad-hoc duties as required

For more information about the role and responsibilities please see the attached Role Profile.

**Additional Information**

A minimum of 60% of your working time should be spent at your principal workplace or on location testing.

**Person specification**:

- You will have excellent customer service skills and be able to understand and meet customer needs and provide a high-quality service. Being highly organised, you take great pride in your work and your attention to detail is second to none.
- You will have excellent communication skills both verbally and in writing. You will also be familiar with Microsoft packages including Word, Excel and Outlook.
- You will be highly adaptable and flexible, adjusting to the requirements of the role. Being a team player with the ability to work on your own initiative and under pressure.

**Behaviours**:
We'll assess you against these behaviours during the selection process:

- Managing a Quality Service
- Delivering at Pace
- Working Together
- Changing and Improving

**Benefits**:
The Vehicle Certification Agency is the designated UK Vehicle Type Approval Authority. We have over 30 years’ experience supporting industry by providing internationally recognised testing and certification for vehicles, their systems and components.

If you would like to read more about VCA and the benefits of working for us, visit our Careers website

Things you need to know

**Selection process details**:

- This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.**How to apply**

We will assess the following experience indicators from your CV & personal statement so you should tailor both to clearly explain how you meet them:

- Strong attention to detail when checking documentation and accuracy in data entry.
- Customer focussed, needs an understanding of and commitment to quality and customer care.
- The ability to work as part of a team and on your own initiative with minimum supervision.

Your personal statement should be a maximum of 1000 words and we recommend a minimum of 250 words for each of the bullet points above.

**Sift and Interview**

The sift is due to take place on Monday 11th March 2024.

Interviews are likely to be held week commencing Monday 25th March 2024.

We will try to meet the dates set out in the advert. There may be occasions when these dates will change. You will be provided with sufficient notice of the confirmed dates.

The interview will be held face to face and will consist of:

- Interview.

You are encouraged to become familiar with the role profile, as you may be assessed against any of the criteria recorded within.

The Department for Transport alongside other Government Departments recruit using Success Profiles. This means for each role we consider what you will need to demonstrate in order to be succe

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