Digital Champions Coordinator

1 week ago

Scarborough, United Kingdom Age UK Scarborough and District Full time

**Digital Champions Coordinator**

**Salary**:Point 3a (£24,806 p.a.)**

**Hours: 5 days per week (37.5 hours)**

**Start Date**:June 2024**

**OVERVIEW**

Age UK North Yorkshire Coast and Moors is an independent charity but part of the Age UK family. That means we are a local charity for local people and donations stay where they are needed, on the North Yorkshire coast and the former districts of Scarborough and Ryedale in North Yorkshire.

We work with other Age UKs and our national charity to increase our impact on the over 50s, but we provide services that are exactly what our residents need here. A perfect blend of national and local services working together.

**OUR INFORMATION AND ADVICE TEAM**

Advice is available daily from our Scarborough Office, and home visits (bookable in advance) for those clients who would not otherwise be able to visit us and where telephone or remote advice is not practical. We aim to support our clients as much as possible and build a relationship to provide the most appropriate and holistic help.

We help people aged over 50 in the key advice areas, including benefits, housing, social care, and money problems.

**WHAT ARE YOUR KEY RESPONSIBILITIES?**

As an Outreach Worker, the main priorities of your role are to work alongside the Age UK North Yorkshire Coast & Moors’ Digital Champion Programme Project team to identify older people who would benefit from support to get online and use technology. You will play an active role in promoting digital inclusion services in the local community and directly support older people with their digital skills development, in person and remotely.

The main responsibilities of the role are:

- To market and promote the Age UK North Yorkshire Coast & Moors Digital Champion Programme in the community, carrying out activities in the community to reach older people directly, inform them about the service, and discuss the benefits of getting online.
- To support the Project Coordinator to build and support referral pathways for older people into the service by working with other areas of the organisation as well as building external relationships in the community.
- To work alongside Digital Champions to provide direct support and guidance to older people to get online, in one-to-one and group settings, in community settings or in people’s homes.
- Support older people through the provision of Digital Skills Sessions in scenarios when it is not possible or appropriate for the support to be delivered by a Volunteer Digital Champion.
- To work with older people to understand their individual goals and needs when it comes to being online and accessing technology, to enable a person-centred and learner-led approach.
- To manage record keeping related to older people’s engagement with the service and to ensure data is collected accurately and in line with organisational policies and GDPR. To provide feedback to the Project Coordinator about the involvement of volunteers and older people with the service to inform service improvement.
- To support the Project Coordinator with managing volunteer Digital Champions, including; planning skills sessions with older people, general project administration and supporting relationship building with volunteers.
- Support and contribute to the programme evaluation as necessary, for example, identifying volunteers and/or older people to participate in the evaluation, and supporting them to do so.
- Coordinate/support recruitment, management and retention of the necessary volunteer resource to support delivery of the service.
- Match volunteer Digital Champions with older people effectively based on assessment on both volunteer and older persons needs, preferences and interests.
- Scheduling Digital Champion Programme support and managing the support provision calendar.
- Establish and maintain successful referral routes for older people into the service, internally and externally.
- Manage all referrals generated in line with relevant procedures and reporting requirements.
- Oversee the coordination of the Digital Skills Sessions, including booking venues, organising travel and reimbursing expenses where necessary.
- Oversee the management of the Technology Loan and Donation Schemes, ensuring procedures are adhered to and technology provision is appropriately managed.

The general responsibilities of the role are:

- To undertake any other duties commensurate with the level of the role
- Embrace diversity and share in our commitment to equality of opportunity and to eliminating discrimination.
- Share our commitment to safeguarding.
- Use the charity’s resources efficiently and effectively to ensure that our financial resources are demonstrably used for the benefit of our service users.

**WHAT SKILLS AND EXPERIENCE ARE WE LOOKING FOR?**

As an Outreach Worker we will require a DBS check prior to you commencing volunteering with us. We also look for the following skills and qualities:
**Essential**
-

  • Care Coordinator

    2 months ago

    Scarborough, United Kingdom Scarborough and District Mencap Full time

    **Scarborough and District Mencap - Job Description and Person Specification** **Job title** Care Coordinator **Department/Section** Service Delivery Team **Reports to** Care and Compliance Manager **Main purposes of the role** To positively support the service delivery team in providing holistic, person-centred support services at Scarborough and...

  • Manufacturing Digital Delivery Lead

    2 weeks ago

    Scarborough, United Kingdom McCain Foods (G.B.) Ltd Full time

    **Position Title**:Manufacturing Digital Delivery Lead **Position Type**: Regular - Full-Time **Requisition ID**: 24260 **Manufacturing Digital Delivery Lead MDI x AI** We are passionate about potatoes. But we’re even more passionate about our People! For over 60 years we’ve been the number one branded player in frozen potato market. When it comes...

  • Commercial Data and Digital Lead

    3 weeks ago

    Scarborough, United Kingdom McCain Foods (G.B.) Ltd Full time

    **Position Title**:Commercial Data and Digital Lead **Position Type**: Regular - Full-Time **Requisition ID**: 29681 There’s nothing beige about McCain Except our potatoes — and we’re extremely passionate about them. When you join McCain, you’ll be joining the biggest player in the frozen potato game, bringing people together around the nation...

  • Commercial Data and Digital Lead

    3 weeks ago

    Scarborough, United Kingdom McCain Foods (G.B.) Ltd Full time

    **Position Title**:Commercial Data and Digital Lead **Position Type**: Regular - Full-Time **Requisition ID**: 29681 There’s nothing beige about McCain Except our potatoes — and we’re extremely passionate about them. When you join McCain, you’ll be joining the biggest player in the frozen potato game, bringing people together around the nation...

  • Care Coordinator

    6 days ago

    Scarborough, North Yorkshire, United Kingdom Scarborough and District Mencap Full time

    Scarborough and District Mencap - Job Description and Person SpecificationJob titleCare CoordinatorDepartment/SectionService Delivery TeamReports toCare and Compliance ManagerMain purposes of the roleTo positively support the service delivery team in providing holistic, person-centred support services at Scarborough and District Mencap.Working to ensure the...

  • Commercial Data and Digital Lead

    4 weeks ago

    Scarborough, United Kingdom McCain Foods Full time

    Position Title: Commercial Data and Digital Lead Position Type: Regular - Full-Time ​ Requisition ID:  29681  There’s nothing beige about McCain… Except our potatoes — and we’re extremely passionate about them.  When you join McCain, you’ll be joining the biggest player in the frozen potato game, bringing people together around...

  • Commercial Data and Digital Lead

    4 weeks ago

    Scarborough, United Kingdom mccainfood Full time

       Position Title:Commercial Data and Digital LeadPosition Type: Regular - Full-Time ​Requisition ID: 29681   There’s nothing beige about McCain…Except our potatoes — and we’re extremely passionate about them.  When you join McCain, you’ll be joining the biggest player in the frozen potato game, bringing people together around the...

  • Project Coordinator

    6 days ago

    Scarborough, North Yorkshire, United Kingdom Aecon Concessions Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: It has come to our attention that various international organizations or individuals have been offering false employment opportunities at Aecon Group Inc. Aecon Group Inc. employment policies and processes involve...

  • Records Services Scanning Coordinator

    2 weeks ago

    Scarborough, United Kingdom York and Scarborough Teaching Hospitals NHS Foundation Trust Full time

    Would you like to be part of a team at the forefront of a new service across our Trust? Why are we going digital? Our goal to achieve a paper-light Trust will enable our patients to have greater access to their care records and access to an expanding set of NHS accredited health and care apps and digital information services. To achieve this goal we are...

  • Customer Assistant

    2 weeks ago

    Scarborough, United Kingdom M&S Full time

    **All the details** **Working Patterns** **WEEK 1** **Sun 11-18:30** **Mon 13- 22:00** **Wed 11- 20:30** **Thurs 11:30 -20:30** **WEEK 2** **Mon 12-20:30** **Tue 13- 22:00** **Thurs 12-20:30** **Sat 11:30-20:30** **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks...

  • Customer Assistant

    4 weeks ago

    Scarborough, United Kingdom M&S Full time

    **All the details** **WORKING PATTERN** **WEEK 1** **Sun 12-16:00** **Tue12-16:00** **Wed12-16:00** **Thur 12-16:00** **Fri 12-16:00** **WEEK 2** **Tue 12-16:00** **Wed 12-16:00** **Thu 12-16:00** **Fri 12-16:00** **Sat 12-16:00** **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put...

  • Customer Assistant

    2 months ago

    Scarborough, United Kingdom M&S Full time

    **All the details** Customer Assistant - Foods - Scarborough Permanent Position Work Pattern WEEK 1 - Tues 04:00-10:00 Wed 04:00-10:00 Sat 04:00-10:00 WEEK 2 - Tues 04:00-10:00 Thurs 04:00-10:00 Sat 04:00-10:00 **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time...

  • Customer Assistant

    4 weeks ago

    Scarborough, North Yorkshire, United Kingdom Marks and Spencer Full time

    All the detailsCustomer Assistant - Backstage - Scarborough Permanent Position Work Pattern WEEK 1 - Sun Tues Wed Thurs Fri WEEK 2 - Mon Tues Thurs Fri Sat Purpose To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As...

  • Customer Assistant

    3 weeks ago

    Scarborough, North Yorkshire, United Kingdom Marks and Spencer Full time

    All the detailsCustomer Assistant - Backstage - Scarborough Permanent Position Work Pattern WEEK 1 - Sun Tues Wed Thurs Fri WEEK 2 - Mon Tues Thurs Fri Sat Purpose To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As...

  • Production Planner

    2 months ago

    Scarborough, United Kingdom Adecco Full time

    Great people make Schneider Electric a great company! At Schneider Electric our client believes access to energy and digital is a basic human right. They empower all to make the most of their energy and resources, ensuring Life Is On everywhere, for everyone, at every moment. They provide energy and automation digital solutions for efficiency and...

  • Customer Assistant

    3 weeks ago

    SCARBOROUGH, United Kingdom MARKS&SPENCER Full time

    Customer Assistant - Backstage - Scarborough Permanent Position Work Pattern WEEK 1 - Sun 05.30-12.30 Tues 03.30-10.30 Wed 03.30-10.30 Thurs 05.00-12.00 Fri 05.00-11.30 WEEK 2 - Mon 05.00-12.00 Tues 03.30-10.30 Thurs 03.30-10.30 Fri 05.00-12.00 Sat 03.30-10.00 Purpose To deliver a great shopping experience for our customers, we are looking for...

  • Customer Assistant

    4 weeks ago

    SCARBOROUGH, United Kingdom MARKS&SPENCER Full time

    Customer Assistant - Backstage - Scarborough Permanent Position Work Pattern WEEK 1 - Sun 05.30-12.30 Tues 03.30-10.30 Wed 03.30-10.30 Thurs 05.00-12.00 Fri 05.00-11.30 WEEK 2 - Mon 05.00-12.00 Tues 03.30-10.30 Thurs 03.30-10.30 Fri 05.00-12.00 Sat 03.30-10.00 Purpose To deliver a great shopping experience for our customers, we are looking for...

  • Salesforce Data Lead

    6 days ago

    Scarborough, North Yorkshire, United Kingdom McCain Foods Full time

    Position Title: Commercial Data and Digital Lead Position Type: Regular - Full-Time ​ Requisition ID: 29681 There's nothing beige about McCain... Except our potatoes — and we're extremely passionate about them. When you join McCain, you'll be joining the biggest player in the frozen potato game, bringing people together around the nation for...

  • Salesforce Data Lead

    3 weeks ago

    Scarborough, United Kingdom McCain Foods Full time

    Position Title: Commercial Data and Digital Lead Position Type: Regular - Full-Time ​ Requisition ID:  29681  There’s nothing beige about McCain… Except our potatoes — and we’re extremely passionate about them.  When you join McCain, you’ll be joining the biggest player in the frozen potato game, bringing people together around...

  • Salesforce Data Lead

    3 weeks ago

    Scarborough, United Kingdom McCain Foods Full time

    Position Title: Commercial Data and Digital Lead Position Type: Regular - Full-Time ​ Requisition ID:  29681  There’s nothing beige about McCain… Except our potatoes — and we’re extremely passionate about them.  When you join McCain, you’ll be joining the biggest player in the frozen potato game, bringing people together around...