Apprentice People Services Coach

7 months ago


Pontypridd, United Kingdom Cwm Taf Morgannwg University Health Board Full time

Would you like an exciting opportunity to gain a recognised professional qualification while at the same time gain experience of working in an ambitious, award-winning Department?

If you enjoy working with people, want to be part of great, dynamic team and seek a career in People Services (HR), then we have an exciting opportunity within our CIPD Award Winning People Directorate (HR). We are transforming the way in which we provide people services to deliver a positive employee experience for all our people with every interaction. Our ambitious 10 people priorities underpin everything we do and form the basis of our activity as a team, making sure that we are all working towards the same shared goals and with the same values at heart.

With big workforce challenges across the NHS and equally big opportunities, we’re looking to recruit positive people professionals to join us in making a difference. This year, we were the proud winners of three CIPD awards - if you would like to be part of a team with ambition to #beatourbest, #inspirepeople, please continue reading and get in touch for a chat.

At CTM we understand the importance of staff maintaining a healthy work life balance, so this role will offer a mix of home and office working.

This is a varied role and you will have the opportunity to develop your skills and experience across a range of workforce activities including:

- Supporting People Services in the delivery of a comprehensive range of professional proactive and reactive people activities and services across the Health Board using generalist people knowledge, skills and experience, to coach and support managers and staff, across a diverse range of employment relation matters.
- As a People Services Coach you will undertake work and projects aligned to other teams in the People Directorate including Learning and Development, OD and Workforce Planning. This will require you to work collaboratively with team members in the other People specialist teams. You will also develop service improvement skills to streamline and ensure a positive experience for stakeholders.
- You will develop coaching skills help to drive the Health Board’s service improvement agenda and coaching culture by developing managerial and team capability and performance by coaching and supporting them to make appropriate and timely decisions, compliant with policy, legislation etc.
- You will utilise and analyse routine people data and information e.g. sickness absence, statutory and mandatory training, turnover etc. to identify areas of non and low compliance, to raise awareness and challenge, by supporting the manager to implement proactive interventions and services, to drive improvement and performance.

We provide healthcare services to people living in Bridgend, Merthyr Tydfil and Rhondda Cynon Taf county borough areas, serving a population of around 450,000. We are ideally situated between Wales’s capital city, Porthcawl to the west, and the stunning scenery in the Brecon Beacons National Park to the North - all within a short commute. We operate within a vibrant community, rich with history and heritage, and our Health Board is at the heart of this community.

We have a 12,600 strong, diverse workforce and we celebrate the strength in difference through our numerous staff networks including our distinguished Black, Asian and Minority Ethnic network, LGBTQ+ network, Disabled network and several emerging networks including our Women’s and Carers’ networks.

We understand the heart of our health board is our people, so we are creating a culture in which everyone can be at their best. The cornerstone of our culture is our organisational values which were co-created with our staff, patients and service users. It’s not just what we do, but it’s how we do things that set us apart as a health board. Our values are
- We listen, learn and improve;
- We treat everyone with respect;
- We all work together as one team

WeAreCTM

The role requires the post holder to undertake a two-year training programme upon commencement of this Apprenticeship, to attain the NVQ Level 5 CIPD Associate Diploma in People Management and qualify to become an Associate Member of CIPD.

Completion of the qualification is a requirement of the contract of employment.

This apprenticeship opportunity will require education to a degree level or equivalent skills and knowledge, with the ability to produce academic assignments.

In addition to meeting the requirements of the role, the postholder will need to fulfil the entry requirements of the apprenticeship programme.

If you have any questions about the qualifications and experience required for this apprenticeship opportunity please contact us.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

To find out more about this exciting opportunity please contact us to arrange an informal discussion or to arrange to meet us in pers



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