Current jobs related to Aftersales Manager - Fakenham - Prima Ardelle Associates

**AFTERSALES MANAGER - FANTASTIC PACKAGE - PLUS BENEFITS.**

**ARE YOU PASSIONATE ABOUT CREATING A TRULY CLASS-LEADING CUSTOMER EXPERIENCE?**

**DO YOU THRIVE ON WORKING IN A FAST-PACED ENVIRONMENT WHERE THE CUSTOMER IS THE CORE FOCUS?**

**NORFOLK**

Our client is searching for an **Aftersales Manager**to join their dynamic team of like-minded people - focused on delivering a class-leading service within a progressive automotive brand.

The role of **Aftersales Manager** is a pivotal member of the team who is able to take control and **create the best customer experience possible every time, with nothing left to chance.**This is achieved either individually, or by supporting your team. It’s a hands-on role dedicated to the customer and their long-term relationship with their chosen brand.

This is an ideal position for a motivated Senior Service Advisor who is looking for career progression or an existing Aftersales Manager who has a track record in delivering a business return at the same time as looking after the customer.

**The Role**
- You will be able to provide energy and leadership to your team creating a focus on providing the best customer experience possible. Always working within the Group structure and guidelines provided.
- Once fully trained and supported by other managers you will deliver upon the set financial budgets and related business KPIs.
- To be fully aligned with and dedicated to the customer and their requirements on a daily basis.
- To use the resource and outlined processes at your disposal to achieve the set business goals and objectives
- To harness effectively the management tools available to change for the better of the customer experience; making decisive and bold decisions to benefit both the business and the customer.
- Make the best of the Group Aftersales structure and combined it with the wider management team to ensure consistent completion of quality work and quality customer service.
- Ensure all electronic, traditional records and other documentation generated by your team is compliant to the provided standards.
- Demonstrate to the customers and to your team that you are fully aligned and engaged with the Company objectives and long-term goals

**Essential requirements**:

- Demonstratable and relevant previous experience is a must-have.
- Previous motor retailer experience is essential
- Attention to detail
- Outstanding communication skills both written and verbal.
- Customer-facing experience in a fast-paced environment.
- Full UK Driving License

**This is an exciting opportunity with a progressive regional Group that values its employees as well as its customers.**

**TAKE CONTROL OF YOUR CAREER IN 2021 AND BENEFIT FROM A TRULY PROGRESSIVE PEOPLE-FOCUSED BUSINESS.**

**WE ARE SHORT-LISTING NOW FOR THIS POSITION - APPLY IN CONFIDENCE WITHOUT DELAY.**

Prima Ardelle Associates are an Employment Business and an Employment Agency as defined within the Code of Employment Agencies & Employment Businesses Regulations 2003 only suitable applicants will be contacted.

Simply contact us in complete confidence - all interviews are conducted locally.