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Workshop Controller
4 months ago
A popular and established British brand is looking for a workshop controller to join their busy team in Crawley.
This Luxury family-owned dealership has a growing reputation as one of the leaders of premium new & used cars in Southeast of England with cars worth over £150,000. This dealership have a very low staff turnover due to continuing progression opportunities anda clear pay increase structure in place.
What you will be rewarded with:
- Basic Salary £35,000
- Bonus £10,000
- 25 Days + 8 Bank holidays
- Company Pension Scheme
- Great work atmosphere and team
- Career progression opportunities
- Great company benefits
Workshop Controller Day to day duties:
- Manage the process of optimising workshop resources to meet agreed departmental budgets.
- Ensure customer requirements are fully understood and communicated in an effective manner to other members of the department.
- Calculate and manage the effective use of workshop resources for the business.
- Monitor individual and workshop efficiencies to ensure key performance indicators are met.
- Plan the distribution of work amongst the team utilising available skills mix.
- Identify individual training and development needs.
- Manage liaison between workshop and service reception on customer vehicle progress.
- Manage workshop standards in accordance with brand standards requirements.
- Ensure understanding and adherence to the requirements of manufacturer service requirements and customer satisfaction indicators.
- Maintain and develop own skills and technical knowledge.
- Maintain safe working practices and abide by the working rules and standards of the business.
What will you need as a Workshop Controller:
- Full UK driving licence.
- Smart appearance.
- Competency in numeracy, literacy and IT.
Location: Crawley
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