System Support Analyst

2 weeks ago

London, United Kingdom Allen Lane Full time

Allen Lane are delighted to be supporting a London based University with their search of a System Support Analyst to join the team and maintain their Administrative IT systems including CRM and finance. This is a permanent position offering hybrid workingwith 2-3 days per week required on site. The role is a fantastic opportunity for the someone that is looking for a varied and fast paced role that offers excellent progression opportunities.

**The role**

As a System Support Analyst you will:

- Maintain develop IT systems in-line with needs and technological changes;
- Monitor system interfaces, ensuring that data flows seamlessly and securely addressing any issues
- Work with various teams within the organisation and IT department including third parties to ensure systems and relevant documentation/training are consistently available, maintained and enhanced as required.
- Assist with any development or implementations of IT Systems and Services
- Manage relationships with third party systems providers
- Contribute to all change projects and programs within technology and any change programmes/major projects

**Key Skills required**

As a System Support Analyst you will have:

- Experience delivering IT Systems Support Services ideally within Education
- Strong analysis and communication skills, both verbally and in-writing with the ability to deal with technical and non-technical colleagues
- Experience supporting a range of systems and platforms, ensuring they integrate succinctly
- proven skills using of 4GL programming and of query languages and commercial reporting tools to develop and deliver analysis and reports.
- Strong experience with MS SQL Server, MS Reporting and Integration Services and a detailed understanding of MS SQL stored procedures
- Previous experience in being the technical contact for projects involving interfacing with current business systems
- Knowledge of relevant legislation and best practice including data and systems security, data protection

**What you get in return**

Salary of £44,000 - £48,000 plus benefits

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