Business Analyst .crm

2 weeks ago

Elstree, United Kingdom EC Appointments Ltd Full time

Exciting opportunity to join our client, a global pharmaceutical company in the role of **Business Analyst, as they embark upon their transformation journey using and combining their CRM and ERP systems**.

Working closely with the operational, commercial and business teams providing data and insights to support the day to day activity in addition to creating tools and influencing strategies to drive performance and growth.

People management responsibility for the Business Systems Co-ordinator

**Responsibilities include**:
Responsible for the day to day housekeeping and maintenance of the CRM system - Creatio

Responsible for the design, development, deployment and maintenance of internal reports

Inventory management and reporting

Development and maintenance of tools to support global commercial functions

Review data accuracy and support data cleansing exercises and initiatives

Support functions to standardise group reporting and create dashboards

People management responsibility for the Business Systems Co-ordinator

**Reports to the Head of Finance and has people management responsibility for the Business Systems Co-ordinator.**

Excellent analytical skills, including data extraction and analysis and be comfortable working with large amounts of data with accuracy

Have Advanced Excel skills, Tools including Power Bi and ideally CRM software platforms, and ERP systems ideally SAP B1

Ability to interpret and present technical information to non technical stakeholders

Ability to collaborate cross - functionally at varying levels within the organisation.

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