Product Owner

2 weeks ago


Leeds, United Kingdom Turner & Townsend Full time

Company Description
- Our vision is to be the leading capital programmes professional service provider operating across property, infrastructure and natural resources._
- In 2010 Turner & Townsend began a journey to grow the company on a global scale across our three core sectors. Our vision to excel has seen us climb from 2,500 staff in 63 offices across 28 countries, in 2010, to 6,600 in 110 offices across 45 countries in 2020. This didn’t happen because we have a great business strategy. It happened because we have a clear vision of what we want to achieve._
- Turner & Townsend recognise the fact that our employees are the key to our future growth. We invest heavily in the training, development and regular appraisal of our people: by managing each employee’s career aspirations and by promoting from within at every opportunity, we believe we have created a stimulating, challenging and exciting working environment for our staff._

**Job Description**:
**Overall requirement & purpose**
- This role is offered as a 1-year Fixed Term Contract Role and is as the Interim D365 Product Owner
- Lead the Service and Support for Dynamics 365 Finance and operations including functional support, change & release management, incident management, business intelligence, access management and management of the interfaces
- Management and analysis of the tickets generated for D365
- Manage the integrations with other systems to ensure they remain available and accurately exchange data with D365
- Work with our SMEs across the business to build help and knowledge articles to ensure that self-help is available for all our business processes
- Manage the patching and servicing of D365 including testing, change and release management
- Partake in the the management of the relationships with the system integrator, Microsoft and any ISV solutions Turner & Townsend uses and build key KPIs to manage such 3rd parties.
- Problem solves solutions for issues arising in a timely and efficient manner
- Responsible for the overall release programme and ensuring that this doesn’t conflict with any business-critical activities.

**Responsibilities**

Service Management:

- Guardian of the production environment and overseeing changes made to the production environment are agreed, approved and controlled
- Management of the D365 Update process including agreeing the version updates we will take, timing of the updates, ensuring updates are tested and applied with minimum disruption and that T&T take advantage of new and optional features where appropriate
- Leading the global service and support team responsible for support and maintenance of D365 F&O including:

- Management of incidents in the live D365 F&O environment, and the related reporting environment
- Management of the BAU change process
- Management of access management processes
- Responsible for the relationship with the managed service team
- Support hyper care for new regions/entities moving onto D365
- Maintenance and improvement of the D365 training materials
- Continuous improvement of D365 F&O
- Management of configuration changes and defect resolution through use of team, 3rd party project teams and managed service

Team Management:

- Day to day management and setting the overall direction and priorities to team of 6 people
- Responsible for ensuring that tickets are assigned, allocated, resolved and closed with end user in a timely manner
- Responsible for the ongoing professional development of the team
- Responsible for objective setting and performance management of the team

Compliance:

- Responsible for the ongoing operation of SOx ITGCs, ITACs and IT dependencies in D365
- Agreeing and implementing solutions for any new SOx/compliance requirements

Roadmap and continuous improvement:

- Understand T&T business processes and issues, provide solutions and recommendations for enhancements
- Consulted and engaged with Microsoft

**Qualifications**:
**Essential Skills**
- Management of teams and being able to set clear direction in an ever-changing landscape.
- Demonstrable experience of the implementation and management of IT Controls in a SOX regulated environment.
- Demonstrable experience of managing and maintaining an ERP environment.
- Functional and configuration knowledge would be advantageous

**Key Requirements**
- 3 Years of Microsoft Dynamics 365 Finance and Operations support experience (or similar ERP covering similar processes:)
- General ledger, AP, AR, Sales and Marketing and Project Management and accounting modules
- Experience in working and leading multi-disciplinary teams
- Experience with Power BI

**Core Behavioural Skills**
- Strongly customer-focused, used to providing support to demanding users and teams
- Confident individual with the good interpersonal skills, able to deal with people at all levels and communicate to users in a clear, non-technical language
- Team-player
- Analytically minded, able to break down and understand informa


  • Product Owner

    2 days ago


    Leeds, United Kingdom Kaplan Financial Full time

    Product OwnerWe are looking for a Product Owner to join our team.As a Product Owner, your primary responsibility will be to optimise business processes through the effective use of KOL systems. You will work closely with cross-functional teams to guide products through their lifecycle from concept to launch and support. In order to do so, you will be...

  • Product Owner

    4 weeks ago


    Leeds, United Kingdom Jet2.com and Jet2holidays Full time

    Permanent - 40 Hours **Salary** - Excellent **Country** - U.K **What you will be doing...** As our new **Product Owner** you’ll have a major impact on helping us achieve our goal. You'll work across large business areas, such as pre-booking, post-booking, finance and legal, airline and holiday operations. Working in a dynamic, fast-paced environment,...

  • Product Owner

    7 days ago


    Leeds, United Kingdom Explore Group Full time

    Product Owner - permanent - £50,000 per year + benefits Fully remote / UK based applicants only The Explore Group have partnered up with a leading consumer brand establishment working on multiple products from web based to mobile apps. We are looking for an ambitious Product Owner to work within an Agile team to collaborate with delivery to produce...

  • Product Owner

    2 weeks ago


    Leeds, United Kingdom Experis LTD Full time

    **Product Owner** This role you will be required to work in the office **2 days a week** and can be based in **Birmingham or Leeds

  • Product Owner

    1 month ago


    Leeds, United Kingdom Harnham Full time

    INFO - SALARY: - £50000 - £65000 LOCATION Leeds - JOB TYPE - Permanent **PRODUCT DATA OWNER** **£50,000 - 65,000** **LEEDS** Take on an autonomous role leading within the development of rapidly growing app based product within a leading UK brand! **THE COMPANY** A UK leader in their market, this brand is looking to grow their capabilities over...

  • Product Owner

    2 days ago


    Leeds, United Kingdom Kaplan Financial Full time

    Product Owner We are looking for a Product Owner to join our team. As a Product Owner, your primary responsibility will be to optimise business processes through the effective use of KOL systems. You will work closely with cross-functional teams to guide products through their lifecycle from concept to launch and support. In order to do so, you will be...

  • Product Owner

    4 weeks ago


    Leeds, United Kingdom Jet2.com and Jet2holidays Full time

    Permanent - 40 Hours **Salary** - Excellent **Country** - U.K **What you will be doing...** - We're looking for a - **Product Owner** to help improve our customers holiday experience. This is a - **hybrid role** based from our Leeds City Centre offices - At - **Jet2** we're flying around 14 million passengers this year, that's a lot of the nation, and we...

  • Senior Product Owner

    1 month ago


    Leeds, United Kingdom Jet2.com and Jet2holidays Full time

    Permanent - 40 Hours **Salary** - Excellent **Country** - U.K **What you will be doing...** - As our new **Senior Product Owner**, you'll work across large business areas, such as pre-booking, post-booking, finance and legal, airline and holiday operations. Working in a dynamic, fast-paced environment, you’ll adapt quickly to changes. You'll help define...

  • Product Owner

    7 days ago


    Leeds, United Kingdom Emprego UK Full time

    **Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.** **Without the skills of our brilliant in-house Technology team, these game-changing innovations...

  • Product Owner

    4 weeks ago


    Leeds, United Kingdom Experis LTD Full time

    **Product Owner - Infrastructure IR35 Status - Inside Duration - 12 Months Start Date - ASAP Location - Leeds and remote** **Accountabilities**: - Represents Infrastructure by interfacing with and engaging the customer and ensuring business outcomes are at the core of everything we do. - Drive and contribute to the development of product roadmap for all...

  • Product Owner

    7 days ago


    Leeds, United Kingdom Transition Partners Full time

    Transition Partners are proud to be working with a key client to recruit a Product Owner. Our client is a leading digital consultancy that has long-standing relationships with some of the world’s largest organisations. This is a pivotal role in the business where you will be working with your multi-skilled team but also with higher managements on a...

  • Product Owner

    7 days ago


    Leeds, United Kingdom Netcompany Full time

    Company Description Netcompany is one of the fastest growing and most successful IT services companies in Europe. We are true leaders in digitalisation and are proud to build, implement and support innovative IT solutions for some of the most exciting and prestigious organizations in the world. Our vision is to be the leading digital challenger in Europe,...

  • Digital Product Owner

    4 weeks ago


    Leeds, United Kingdom Sopra Steria Full time

    Are you a whizz in crafting and leading project and solution design documentation using Agile techniques (Epics and User Stories)? We are looking for a top-tier Digital Product Owner to join our Transformation team, responsible for the value stream, and the products within that stream. Each Product has a clear strategy, the Digital Product Owner ensures...

  • Senior Product Owner

    1 month ago


    Leeds, United Kingdom Jet2 Full time

    As our new Senior Product Owner, you'll work across large business areas, such as pre-booking, post-booking, finance and legal, airline and holiday operations. Working in a dynamic, fast-paced environment, you’ll adapt quickly to changes. You'll help define product strategy, ideate, and create solutions that deliver for our customers, colleagues and supply...

  • Product Owner

    4 weeks ago


    Leeds, United Kingdom Interface Recruitment UK Full time

    Product Owner (Hands on software development leader) Location: Home Based - Occasional UK Wide travel Bonus Scheme ~30-35 days holidays ~ Employer Contributed Pension ~ Life assurance / life cover ~ Massively discounted holidays ~ Subsidised Food ~ High street vouchers ~ Education: Of Graduate calibre Following the recent appointment of a new...

  • Product Owner

    4 weeks ago


    Leeds, United Kingdom Eversheds Sutherland Full time

    Region- EMEA - Practice group- International Operations - Office- Leeds - Position type- Permanent - Summary - **The Service Excellence Services Team (SES)** The SES team was initially created in 2018 to focus on working with legal teams and clients to develop our outward facing technology solutions and further increase our innovation offering. We at...

  • Product Owner

    4 weeks ago


    Leeds, United Kingdom ENGIE Full time

    Requisition ID: 22068- Location: Leeds, GB, LS12 1BE**Exciting Opportunity: Product Owner in Leeds** **About Engie** ENGIE is a global leader in low-carbon energy supply and services. We have been active in the UK energy market for over 20 years, and our investments in energy infrastructure are focused on energy storage and renewable energy (solar, wind,...

  • Product Owner

    4 weeks ago


    Leeds, United Kingdom William Hill Full time

    **Location** Leeds, UK **Contract type** Full-time **Hours** 35 **Workplace policy** Hybrid - As the voice of the customer, you will feel passionately about the customer's experience. You will own the product from end to end whilst collaborating with various areas of the business, bringing everyone together on one common goal, to ensure that we...

  • Product Owners

    4 weeks ago


    Leeds, United Kingdom Hippo Digital Limited Full time

    **About The Role**: Hippo Digital is looking to build a talent pool of talented **Product Owners** for current and future contractor opportunities. Due to the variety of our projects and clients, we have** Inside IR35 **positions available on a short-term or long-term basis with fully remote/flexible working arrangements. **Product Owners** ensure that our...

  • Product Owner

    2 days ago


    Leeds, United Kingdom Kaplan Financial Full time

    In order to do so, you will be required to gain the end-user perspective before, during, and after product development, and implement changes to the product at various stages of development. You should also be comfortable working in a fast-paced environment, managing multiple projects simultaneously, and adapting to changing priorities. Kaplan Open Learning...