Branch Administrator

We are looking for an individual with a passion for customer service to join our well-established Ringwood Service Branch as a Branch Administrator.

Stannah is a proud leader of the global lift market, we are focused on the future; keeping our products at the cutting edge of safety and innovation and evolving to meet the ever-changing demands the world presents.

We’re a big business but we never forget that vital to our success are the amazing people who work for us. We offer our employees an attractive benefits package and the opportunity to develop their careers.

As a Branch Administrator, you'll play a pivotal role in providing outstanding administrative support with a strong focus on customer service, ensuring our customers receive the highest level of care and attention.

You will also have the ability to plan and prioritise workloads and are capable of interpreting and reporting accurate data as well as excellent excel skills.

**Key Responsibilities**:

- Schedule work for field engineers
- Process Invoices and resolve any queries.
- Input, update and maintain records within our electronic database
- Create reports using Excel
- General administration including filing, photocopying, scanning, dealing with couriers and post

**Minimum Requirements/Qualifications**:

- Previous experience working in a fast paced office environment
- A good level of education, including GCSEs in English and Maths or equivalent
- NVQ in Administration or equivalent is desirable

**Company Information**:
Stannah is a British family owned company, who provide elevators, escalators and moving walkways and manufacture stairlifts and platform lifts, we offer repairs and servicing 24 hours a day 365 days a year. The family is now in their fifth generation and play a hands-on role in running the business, ensuring the family ethos and values are maintained. Our salaries, benefits packages and supportive working environments attract the best people who strive to offer quality and dedication within their work.

We are a company who are pioneers of forward thinking, we never forget that vital to our success are the amazing people who work for us and the commitment we have to our customers. We have carefully selected the following benefits which complement our employees’ lifestyles.

**Benefits Include**:

- Competitive Salary, paid on a monthly basis
- Profit Share Bonus Scheme - a proportion of Company earnings shared equally between all employees and paid out at regular intervals
- 25 days holiday, plus bank holidays, with the option to purchase an additional 5 days
- Pension Scheme, matched contribution/salary sacrifice
- SimplyHealth Cash Plan which allows you to claim towards health costs such as dental and optical as well as physiotherapy, chiropody and flu vaccinations
- Life Assurance Scheme
- Long Service award scheme, with additional holiday benefit
- Company Benefits Discount and Rewards Scheme which includes shop discounts, hotel discounts, days out and more
- Employee Assistance Programme
- Company Sick Pay
- Enhanced maternity and paternity provision