Gp Assistant

**About us**

Colliery Court Medical Group is a GP practice based is Boldon Colliery, Tyne and Wear. We are a very busy practice and have approx. 8500 patients registered with us.

Our Practice Team consists of 4 GP's, 2 Advanced Nurse Practitioners, 2 Practice Nurses, 1 Student Nurse Associate, 1 GP Assistant, Pharmacy team, and 14 clerical team members.

**Job Title: GP Assistant**

**Job Summary**:
We are looking for a committed and enthusiastic **General Practice Assistant **(**GPA) **to join our practice team in August or September 2024. The post will be 30 hours per week Tuesday to Friday, which may include an evening shift 6pm - 8pm once per week.

General Practice Assistants provide a support role, carrying out administrative tasks combined with basic clinical duties. They can help to free up GP time and contribute to the smooth running of appointments, improving patient experience in the surgery.

Our main objectives through this role is to improve patient access and the timeliness of appointments and additional services, as well as to release highly qualified staff to concentrate on treating and managing patients with more complex conditions.

If you are a well organised person who thrives in a busy working environment, where no two days are the same, then we would love to hear from you.

**Main Duties**:

- Arrange referrals on behalf of the clinician - both internally (to other clinicians or care coordinators/social prescribers/health and wellbeing coaches) or externally (to the hospital or community clinics)
- Deliver vaccinations and immunisations - flu, pneumo, B12s, shingles under a patient specific direction.
- Carry out ECGs as requested.
- Carry out baseline observations such as blood pressure, pulse rate and rhythm, temperature, height and weight, body mass index, visual acuity, spirometry
- Urinalysis and preparation of specimens for investigation by the pathology laboratory.
- Undertake phlebotomy.
- Undertake wound care, dressings and suture/clip removal
- Provide support during minor surgery as required.
- Maintain adequate stock in clinical rooms and undertake monthly stock control for drug cupboard and drug drawer.
- Prepare and maintain environments and equipment before, during and after patient care interventions.
- Give accurate and appropriate information to patients and groups within own competence.
- Act as a chaperone where required.
- Sort incoming clinical post - scan to patient records, extract information that needs coding, book appointments if requested and task GP if action is required.
- Support the administration team with document management.
- Integral role in the infection control activity of the practice.
- Complete basic (non-opinion) forms and core elements of some forms for the GP to approve and sign (such as insurance forms, mortgage, benefits agency forms etc.)
- Help the GP liaise with external agencies (such as arranging admissions so the GP can continue with their consultations)
- Support the Business Manager with QOF, QI and IIF targets.
- Support the recall system for Long Term Condition reviews

**To be considered for this role, you must hold a GP Assistant Certificate, or agree to enrol on the course to achieve this.**

**Person Specification**:
**Education / Qualifications**

**Essential**

Educated to GCSE Level or equivalent

GP Assistant Certificate qualification / willingness to undertake GPA training course

**Experience**

**Essential**

Experience of working in a healthcare environment

Experience of working with the general public

**Desirable**

Experience using EMIS Web

Experience within Primary Care/General Practice

Experience dealing with a range of clinical conditions

**Personal Attributes**

**Essential**

Polite and confident

Flexible and cooperative

Problem solver with the ability to process information accurately and effectively, interpreting data as required

Sensitive and empathetic in distressing situations

Ability to work under pressure/in stressful situations

Effectively able to communicate and understand the needs of the patient

Commitment to ongoing professional development.

**Knowledge, skills and abilities**

**Essential**

Chaperone procedure

Ability to record accurate clinical notes

Ability to work within own scope of practice and understanding when to seek support

Excellent communication skills (written and oral)

Strong IT skills

Clear, polite telephone manner

Competent in the use of Office and Outlook

Effective time management (planning and organising)

Ability to work as a team member and autonomously

Good interpersonal skills

Problem solving and analytical skills

Ability to follow clinical policy and procedure

**Desirable**

Knowledge of health promotion strategies

Spirometry

Diabetes

Hypertension

CHD

Immunisations

Ability to effectively support with basic wound care

ECGs

**Other requirements**

**Essential**

Flexibility to work outside of core office hours, depending on the time of GP Clin