Member Representative

3 weeks ago

Leicester, United Kingdom Nationwide Building Society Full time

**Contract Type**: Permanent
- **Ref**: R00BN08899
- **Closing Date**:23 February 2024

It is an important role within the branch, and we are the gateway to protecting and looking after our members working closely as a team.

We need a **Member Representative** for our branch in **Leicester.** This role is full time, 35 hours per week, Monday to Saturday.

Our Interview Date is likely to be 4th March 2024.

If this role is advertised as part time the salary will be pro rata.

Your training will be based virtually in branch.

Our training pathway is designed to ensure you are successful in your role and the first 3 weeks are really important to your career journey with us. With this in mind, within those first few weeks, we ask that no holiday is taken.

**What you’ll be doing**:
What is important is to know every branch is different, and we are all in this together working to have the best version of our branches

What can’t a Member Representative do This is the great part about this role, it’s so versatile. There is an opportunity to work on the counter completing transactions and educating members on our digital services and easier ways to bank with us. **A large part of the role will be dealing with Member queries online, via the phone and face to face.**

We build up our knowledge day in day out to ensure we can answer all our members queries. They are the most important part of our day.

**About you**:
We’re not just looking for your experience and skills. We’re also interested in who you are as a person. Why? Because our members are made up of so many different kinds of people and we want our employees to be just as diverse.

We are the front line in protecting our members, building our society.
- **Say it straight** - This is about being honest and direct with good intent and saying what needs to be said in the room. It’s also about being clear, precise, and using language that we and, importantly, our customers and members can understand.
- **Push for better** - This is about aiming high and constantly looking for better in how we work together and serve our customers and members.
- **Get it done** - This is about prioritising what will have the greatest impact, being decisive and taking accountability for delivering on the end-to-end outcome.

**The extras you’ll get**:
There are all sorts of employee benefits available at Nationwide, including:

- A personal pension - if you put in 7% of your salary, we’ll top up by a further 16%
- Up to 2 days of paid volunteering a year
- 25 days holiday, pro rata
- Life assurance worth 8x your salary
- A great selection of additional benefits through our salary sacrifice scheme
- Access to an annual performance related bonus
- Access to training to help you develop and progress your career.
- Gympass - Access to a range of free and paid options for health and wellness

**What makes us different**:
Nationwide is the world’s largest building society. With over 15 million customers, we have a relationship with almost a quarter of the UK’s population. We’ve got the scale to compete with the big banks, but we’re not a bank.

As a building society, we’re owned by our members - that’s our customers who have their current account, mortgage or savings with us. It means we can do things differently to deliver our Purpose - Banking - but fairer, more rewarding, and for the good of society.

When you work at Nationwide, you can experience that difference for yourself. You’ll be part of a high-performing, purpose-driven organisation that offers rewarding career experiences and a highly competitive range of benefits to match. You’ll also be joining us at an important time as we seek to reach more and more people in the UK. We want everyone in the UK to know that they don’t have to bank with a bank. They can choose a modern mutual instead


**What to do next**:

  • Branch Member Representative

    3 weeks ago

    Leicester, United Kingdom Yoke for CWS (AMS) Full time

    On behalf of Nationwide, AMS are seeking a Branch Member Representative for a 9 month contract working within our Leceister Branch Our frontline teams deliver Simply brilliant service every day. We know 63% of customers still value a face-to-face service offering and that's why through our Branch Promise we now have the biggest branch network in the...

  • Branch Member Representative

    3 weeks ago

    Leicester, United Kingdom Nationwide Building Society Full time

    On behalf of **Nationwide**, AMS are seeking **a Branch Member Representative **for a 9 month contract working within our **Leicester **Branch. Our frontline teams deliver Simply brilliant service every day. We know 63% of customers still value a face-to-face service offering and that's why through our Branch Promise we now have the biggest branch...

  • Branch Member Representative

    3 days ago

    Leicester, United Kingdom Nationwide Building Society Full time

    On behalf of **Nationwide**, AMS are seeking **a Branch Member Representative **for a 9 month contract working within our **Leceister **Branch. Our frontline teams deliver Simply brilliant service every day. We know 63% of customers still value a face-to-face service offering and that's why through our Branch Promise we now have the biggest branch...

  • Customer Representative

    2 weeks ago

    Leicester, United Kingdom Nationwide Building Society Full time

    On behalf of **Nationwide,** AMS are seeking a **Customer Representative **for a **9 month contract** working within our **Leicester Branch** Our frontline teams deliver Simply brilliant service every day. We know 63% of customers still value a face-to-face service offering and that's why through our Branch Promise we now have the biggest branch network in...

  • Telesales Representative

    4 weeks ago

    Leicester, United Kingdom Simplify Group Full time

    Telesales Representative Leicester **Salary**: £20,630.00 + Opportunity to earn upto £2,000 per month extra Are you a confident communicator? Able to influence people to buy a service? Do you want the opportunity to earn upto an additional £2000 per month on top of your basic salary? We have the ideal Telesales Representative opportunity for...

  • Telesales Representative

    2 days ago

    Leicester, United Kingdom Simplify Group Full time

    Telesales Representative Leicester **Salary**: £20,630.00 + Opportunity to earn upto £2,000 per month extra Are you a confident communicator? Able to influence people to buy a service? Do you want the opportunity to earn upto an additional £2000 per month on top of your basic salary? We have the ideal Telesales Representative opportunity for...

  • Team Member

    3 weeks ago

    Leicester, United Kingdom DUNKIN' - Fosse Park Full time

    **We LOVE donuts and coffee! Not just any donut and coffee, a Dunkin donut & coffee!** **Help us spread happiness as a Team** Member** within our Dunkin’ family.** **What We Offer** - Up to £10.42 per hour - Availability to work additional hours - Up to 28 days paid holiday - 25% Staff Discount - Free Beverage on shift - Discounts on 1000s of high...

  • Crew Member

    2 weeks ago

    Leicester, United Kingdom Dunkin Leicester Full time

    **We LOVE donuts and coffee! Not just any donut and coffee, a Dunkin donut & coffee! Mr Happy awaits** **Help us spread happiness as a **Crew Member** within our Dunkin’ family.** *** **What We Offer** - Upto £9.50 per hour - Full time or Part time permanent contract - Availability to work overtime in surrounding stores - Regular incentives - Staff...

  • Director of Member Support

    2 weeks ago

    Leicester, United Kingdom ASCL Full time

    Director of Member Support Location: Leicester HQ with Hybrid working Salary: Starting from £79,086 Full time, Permanent. The Association of School and College Leaders (ASCL) is the leading professional association and trade union for all school and college leaders. We are proud to support and represent more than 25,000 members throughout the...

  • Director of Member Support

    2 weeks ago

    Leicester, United Kingdom ASCL Full time €79,086

    Director of Member Support Location: Leicester HQ with Hybrid working Salary: Starting from £79,086 Full time, Permanent. The Association of School and College Leaders (ASCL) is the leading professional association and trade union for all school and college leaders. We are proud to support and represent more than 25,000 members throughout the UK in...

  • Director of Member Support

    2 weeks ago

    Leicester, United Kingdom ASCL Full time €79,086

    Director of Member Support Location: Leicester HQ with Hybrid working Salary: Starting from £79,086 Full time, Permanent. The Association of School and College Leaders (ASCL) is the leading professional association and trade union for all school and college leaders. We are proud to support and represent more than 25,000 members throughout the UK in...

  • Director of Member Support

    1 week ago

    Leicester, Leicester, United Kingdom ASCL Full time

    Job DescriptionDirector of Member SupportLocation: Leicester HQ with Hybrid working Salary: Starting from £79,086Full time, Permanent.The Association of School and College Leaders (ASCL) is the leading professional association and trade union for all school and college leaders. We are proud to support and represent more than 25,000 members throughout the UK...

  • Director of Member Support

    2 weeks ago

    Leicester, United Kingdom ASCL Full time

    Director of Member SupportLocation: Leicester HQ with Hybrid working Salary: Starting from £79,086Full time, Permanent.The Association of School and College Leaders (ASCL) is the leading professional association and trade union for all school and college leaders. We are proud to support and represent more than 25,000 members throughout the UK in primary,...

  • Director of Member Support

    1 week ago

    Leicester, Leicester, United Kingdom ASCL Full time

    Director of Member SupportLocation: Leicester HQ with Hybrid working Salary: Starting from £79,086Full time, Permanent.The Association of School and College Leaders (ASCL) is the leading professional association and trade union for all school and college leaders. We are proud to support and represent more than 25,000 members throughout the UK in primary,...

  • Director of Member Support

    2 weeks ago

    Leicester, United Kingdom ASCL Full time €79,086

    Director of Member Support Location: Leicester HQ with Hybrid working Salary: Starting from £79,086 Full time, Permanent. The Association of School and College Leaders (ASCL) is the leading professional association and trade union for all school and college leaders. We are proud to support and represent more than 25,000 members throughout the UK in...

  • Director of Member Support

    2 weeks ago

    Leicester, United Kingdom ASCL Full time €79,086

    Director of Member Support Location: Leicester HQ with Hybrid working Salary: Starting from £79,086 Full time, Permanent. The Association of School and College Leaders (ASCL) is the leading professional association and trade union for all school and college leaders. We are proud to support and represent more than 25,000 members throughout the UK in...

  • Director of Member Support

    2 weeks ago

    Leicester, United Kingdom ASCL Full time

    Director of Member SupportLocation: Leicester HQ with Hybrid working Salary: Starting from £79,086Full time, Permanent.The Association of School and College Leaders (ASCL) is the leading professional association and trade union for all school and college leaders. We are proud to support and represent more than 25,000 members throughout the UK in primary,...

  • Sales Representative

    2 months ago

    Leicester, United Kingdom First Recruitment Full time

    **Job Title**:Sales Representative **Reports to**:Sales Manager/ Supervisor; business development department **Main Duties & Responsibilities**: - Communicate with customers and to maintain positive business relationships as to ensure future sales - Reach out to potential customers through cold calling - Responsible for maintaining and updating the...

  • Sales Representative

    3 weeks ago

    Leicester, United Kingdom First Recruitment Full time

    **Job Title**:Sales Representative **Reports to**:Sales Manager/ Supervisor; business development department **Main Duties & Responsibilities**: - Communicate with customers and to maintain positive business relationships as to ensure future sales - Reach out to potential customers through cold calling - Responsible for maintaining and updating the...

  • Sales Representative

    3 weeks ago

    Leicester, United Kingdom First Recruitment Full time

    **Job Title**:Sales Representative **Reports to**:Sales Manager/ Supervisor; business development department **Main Duties & Responsibilities**: - Communicate with customers and to maintain positive business relationships as to ensure future sales - Reach out to potential customers through cold calling - Responsible for maintaining and updating the...