Hire Desk Controller

We’re not your average tool hire company. We’re innovative and pioneering - revolutionising the industry through the very latest in technology so that we can continue to go above and beyond for our customers.

We have over 100 Merchants and are opening more sites throughout 2024

If you’re unsure on the industry, don’t worry as we will teach you everything you need to know and so much more.

**Our benefits include 20 days holiday allowance, Holiday buy scheme, exclusive company discounts on hire equipment, car leasing, and retail, life assurance twice your annual salary, a top healthcare and wellbeing platform including 24/7 GP access and personalised career progression to help you exceed**

**The Role of a Hire Desk Controller.**

As a Hire Desk Controller, you will develop strong customer relationships in your store offering hire solutions with an array of top-tier products and equipment across all building service sectors. If you’re looking to join a forward-thinking culture, we want you to be part of the exciting journey with us.

**What do you need to succeed as a Hire Desk Controller?**
- A sale focused mind with high levels of professional acumen have an outstanding work ethic.
- Excellent communication skills.
- A proactive nature and the ability to meet and exceed sales targets monthly.
- Excellent relationship building skills, with both the wider HSS team and customers.
- A proven track records in a sales/retail orientated profession.

**What does the Hire Desk Controller role involve?**
- Running the HSS dedicated area within our partnering Builder’s Merchant, supporting customers with their hire needs and upselling/cross-selling where you can
- Building and maintaining the relationships with the customers to ensure we keep their repeat business.
- Supporting key sales initiatives and strategy to hit branch KPIs and ensure we’re being innovative and forward-thinking in our approach.

**Similar Working Pattern**

Monday to Friday 7:30am until 17:30pm and Saturday 7:30am until 12:00pm
(with an accumulative extra day off during the week for every 2 Saturday shifts worked).

**Who Are HSS?**

Over the last few years, we have invested heavily in new systems and tech to revolutionise the future. We were the first ever hire company to let our customers order online, and each year we’re adding in new tools and functionality that sets us apart.

We’re so proud of how far we have come, and we’re not done yet

We’re also incredibly proud to be a Disability Confident Committed Employer and believe that everyone should have the opportunity to contribute and thrive within our workforce - please do let us know if you require any reasonable adjustments during the recruitment process that will allow you to perform to the best of your ability.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Company pension
- Cycle to work scheme
- Health & wellbeing programme
- Life insurance
- On-site parking
- Private dental insurance
- Private medical insurance
- Referral programme
- Sick pay

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

Application question(s):

- This is a full time role (45hrs pw) and involves some Saturday morning work which accumulates so you get an extra day off. Are you comfortable with the working pattern?
- Although there's lots of support on this site and through HSS, this role involves working independently - are you comfortable with this?
- This role involves lifting, moving and testing equipment - you will be trained on this. Please confirm you're happy to proceed.

Work Location: In person