Internal Sales

3 days ago


Bristol, United Kingdom GCS Associates Full time

**Role**:Internal Sales

**Location**: Bristol

**Sector**:Building Materials / Plumbing & Heating

**Package**:£25,000 - £30,000 + Bonus

With a network of branches our client is a national distributor of building products / plumbing & heating supplies.

Due to growth their Bristol branch is looking to recruit an enthusiastic and experienced Internal Sales person to join their busy sales office.

**Key Attributes**:

- Previous experience within an Internal Sales role within the construction supply / building materials sector e.g. builders merchants or distributor
- Customer focused
- Good communication and negotiation
- Results focused
- Relationship builder
- Detail conscious
- Personable
- Business focused

**Key Responsibilities**:

- To follow up and file quotations issued to check competitiveness and to secure sales
- To provide feedback on pricing levels to Managers
- To maintain content and accuracy of sales daybook
- To assist with project tracking of potential business
- To answer all internal sales enquiries, advising product availability, delivery dates, transport schedules and product lead-times promptly and accurately
- To deal with customer complaints in a fair and reasonable manner to resolve problems quickly and satisfactorily for all parties concerned
- To respond to telephone sales enquiries, pricing in accordance with current guidelines, to maximize their profitable conversion to orders
- To receive, examine, and link confirmation orders, advising any amendments necessary to originals
- To check and confirm dates and content of direct deliveries as they fall due
- To pass checked and confirmed direct deliveries daily to invoicing
- To liaise with suppliers on schedules for incoming goods for specific orders
- To liaise with the Transport Manager to advise customers of any alterations to delivery schedules
- To keep own price lists current and updated
- To assist in maintaining current and updated price lists and manufacturer literature at the branch
- To assist with periodic stock takes where required.

**Key Skills**:

- Customer service experience
- Numerate
- Literate
- IT proficient (MS office)
- Strong sales experience

**Package**:

- Starting basic of £26,000 - £30,000 dependent upon experience
- Company bonus scheme
- Company pension contributions & life assurance plan
- Generous holiday entitlement plus Bank Holidays


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