Kitchen After Sales Administrator

4 weeks ago

Crediton, United Kingdom Ashgrove Kitchens Full time

**Job Overview**

Ashgrove Kitchens are a bespoke designer, manufacturer and installer of bespoke kitchens, bedrooms and bathrooms across the South West. We are dedicated to providing a high level of customer service and expect the best from our employees.

We have an exciting opportunity to join our team as an after sales and site liaison administrator.

**Responsibilities**
- Offering exceptional service to customers at all times.
- Taking calls for all aspects of the business
- Coordinate trades to carry out remedial work
- Working with the team to put forward the best commercial solutions to customer issues
- Create work schedules for installation teams
- Meeting customers in our showrooms and giving an oversight of our products and services
- A flexible approach when undertaking a vast range of tasks i.e. collect items from the factory, contact customers, take payments and general communication with suppliers.
- Be assured when speaking with installers and factory regarding issues with kitchen installations, always remaining confident, document call backs and be able to find relevant information.

**Requirements**:

- Impeccable attention to detail
- Be able to work in a fast-paced environment
- Methodical approach to tasks to ensure we deliver first time, every time.
- Exceptional organisation skills
- An adaptable approach and outside the box problem solving skills
- Good level of computer skills is essential, particularly MS office.
- A knowledge of kitchens, bedrooms and interiors would be an advantage but is not essential as full training will be given.

This role would be ideal for someone looking to build a career in the fitted interiors industry. For the right person there would be opportunities to train in project management.

**Job Types**: Full-time, Permanent

**Benefits**:

- On-site parking

Schedule:

- 8 hour shift

Work Location: In person

Application deadline: 10/05/2024

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