Customer Operations Planner

3 weeks ago


Middlesbrough, United Kingdom Red The Consultancy Full time

Our marine client, based in North Yorkshire, is looking for a Customer Operations Planner who will be responsible for providing a high standard of operational support to deliver efficient services to their customers.

The Customer Operations Planner will be key in establishing and maintaining good customer relations and manage stakeholders both inside and outside of the organisation. The role will be part of the Operations Team which will work on a ‘week on week off’ rotational basis (mix of day and night shift) covering all UK Operations.

**THE SUCCESSFUL APPLICANT**- Knowledge and experience of logistic planning /coordination (preferred)-
- Previous experience in an administrational / operational role-
- Stakeholder Management and Customer Service Experience required-
- Proficient in IT systems essential-
- Ability to prioritise workload**JOB DESCRIPTION**- Manage bookings and changes for all operations co-ordinated through the Centre and ensure information is passed in a timely manner to the relevant employees.-
- Be the company representative with our customers and other organisational stakeholders, develop and maintain good relationships and co-ordinate regularly with them.-
- Accurately enter all necessary data and information into our booking, scheduling and invoicing systems.-
- Organise the scheduling and logistics of employees and vessels in order to ensure the most efficient use of assets to deliver optimum service.-
- Work closely with the Operations Team, employees and Technical departments to ensure that vessels available for scheduled maintenance as and when required.-
- Proactively prepare and maintain an operational plans and identify potential commercial opportunities**REMUNERATION PACKAGE ON OFFER**
- Competitive Salary £28,000 - £30,000 per annum

Benefits include:

- Private Medical Insurance
- Private Dental Insurance
- Pension
- Company Sick Pay
- Bonus
- Career progression/personal development opportunities
- Annual Salary Reviews



  • Middlesbrough, United Kingdom Navis Consulting Full time

    Customer Operations Planner - Permanent - Teesside - £28k rising to £30k plus Bonus & Benefits Due to expansion, I am looking for multiple Customer Operations Planners to be based in Tees. You will be responsible for providing a high standard of operational support in order to deliver efficient services to customers. You will be key in establishing and...


  • Middlesbrough, United Kingdom Navis Consulting Full time

    Customer Operations Planner - Permanent - Teesside - £28k rising to £30k plus Bonus & Benefits Due to expansion, I am looking for multiple Customer Operations Planners to be based in Tees. You will be responsible for providing a high standard of operational support in order to deliver efficient services to customers. You will be key in establishing and...

  • Operations Planner

    1 month ago


    Middlesbrough, United Kingdom Svitzer Marine Full time

    **Operations Planner - Middlesbrough** Join Svitzer and become part of an exciting, market leading, and vibrant company within the maritime industry. Working within our Customer Operations team you will be part of a team with high standards and handpicked proficiency. We offer a great career development opportunity within the maritime service industry...

  • Transport Planner

    2 weeks ago


    Middlesbrough, United Kingdom PD Ports Full time

    The Role Are you an experienced Transport Planner looking for an exciting opportunity in Teesdock? PD Ports, a leading UK ports business offering end-to-end supply chain solutions, is seeking a full-time Transport Planner to join our welcoming and inclusive team. Working in a busy department, you will work alongside the existing transport team to...

  • Transport Planner

    1 month ago


    Middlesbrough, United Kingdom PD Ports Full time

    **Transport Planner** **Teesdock** Are you an experienced Transport Planner looking for an exciting opportunity in Teesdock? PD Ports, a leading UK ports business offering end-to-end supply chain solutions, is seeking a full-time Transport Planner to join our welcoming and inclusive team. Working in a busy department, you will work alongside the existing...

  • Transport Scheduler

    6 days ago


    Middlesbrough, United Kingdom PD Ports Full time

    Are you an experienced Transport Planner looking for an exciting opportunity in Teesdock? PD Ports, a leading UK ports business offering end-to-end supply chain solutions, is seeking a full-time Transport Planner to join our welcoming and inclusive team. Working in a busy department, you will work alongside the existing transport team to assist with the...

  • Planner

    1 month ago


    Middlesbrough, United Kingdom Kier Group Full time

    We're looking for a **Planner **to join our Sofia project team based in Redcar, Teeside. Within this role you can enjoy 26 days annual leave, sharesave scheme, family friendly policies and even more. **Location**: Sofia project, Redcar, Teeside. **Contract**: Permanent **Salary**: Competitive + benefits **Responsibilities** As a Planner, you'll be working...

  • Planner

    1 month ago


    Middlesbrough, United Kingdom Kier Group Full time

    We're looking for a **Planner **to join our Sofia project team based in Redcar, Teeside. Within this role you can enjoy 26 days annual leave, sharesave scheme, family friendly policies and even more. **Location**: Sofia project, Redcar, Teeside. **Contract**: Permanent **Salary**: Competitive + benefits **Responsibilities** As a Planner, you'll be working...

  • Project Planner

    3 weeks ago


    Middlesbrough, United Kingdom Amoria Bond Full time

    Full time P6 planner to be site based Prepare 2, 4, 6 and 12 week look aheads for the site teams Maintain a fully detailed level 4 programme. Ensure site teams are working programme and update the programme on a daily basis to reflect project site progress. Ensure any deviations from the programme are documented and the site teams are informed of the...

  • Supply Planner

    4 weeks ago


    Middlesbrough, United Kingdom Glanbia Full time

    The Opportunity As our Demand Planner you will develop and maintain a collaborative forecast for selected key customers and bucket of customers in the EU Region in order to be able to predict future sales. You will achieve this by working collaboratively with customers and commercial teams to drive forecast accuracy and develop and implement better demand...

  • Senior Planner

    1 month ago


    Middlesbrough, United Kingdom Kier Group Full time

    We're looking for a **Senior Planner **to join our Sofia project team based in Redcar, Teeside. Within this role you can enjoy 26 days annual leave, sharesave scheme, family friendly policies and even more. **Location**: Sofia project, Redcar, Teeside. **Contract**: Permanent **Salary**: Competitive + benefits **Responsibilities** As a Senior Planner,...

  • Senior Planner

    1 month ago


    Middlesbrough, United Kingdom Kier Group Full time

    We're looking for a **Senior Planner **to join our Sofia project team based in Redcar, Teeside. Within this role you can enjoy 26 days annual leave, sharesave scheme, family friendly policies and even more. **Location**: Sofia project, Redcar, Teeside. **Contract**: Permanent **Salary**: Competitive + benefits **Responsibilities** As a Senior Planner,...

  • Logistics Planner

    35 minutes ago


    Middlesbrough, United Kingdom Bulk Tainer Logistics Ltd Full time

    Bulk Tainer Logistics is a privately owned, fast-growing intermodal tank-container logistics company with its headquarters in Stokesley. Well established in the global market, we arrange bulk liquid transport worldwide, placing our customers at the heart of everything we do. We pride ourselves on exceptional levels of service and quality. We are looking for...

  • Logistics Support

    1 month ago


    Middlesbrough, United Kingdom Bulk Tainer Logistics Ltd Full time

    This is a entry position within our Operations Team providing an excellent opportunity to start a rewarding career in international logistics. No experience is necessary as full training will be provided. You will support the Logistics Planning function in sourcing, booking, scheduling and planning trucking resource across a specified area or region from...


  • Middlesbrough, United Kingdom Cleveland Potash Ltd. Full time

    Join ICL at Teesdock as a Maintenance Engineering Planner where you will be responsible for developing plans and working schedules for a designated area to deliver maintenance efficiently and safely. You will apply a proactive approach to organise and resource work, ensuring compliance with relevant health and safety legislation and company procedures. You...


  • Middlesbrough, United Kingdom ICL Group Full time

    Join ICL at Teesdock as a Maintenance Engineering Planner where you will be responsible for developing plans and working schedules for a designated area to deliver maintenance efficiently and safely. You will apply a proactive approach to organise and resource work, ensuring compliance with relevant health and safety legislation and company procedures. You...

  • IT Technician

    14 hours ago


    Middlesbrough, United Kingdom Operations Resources Full time

    IT Technician / Computer Engineer to do Field Service EPOS Field Service Engineer Looking for someone confident on PC hardware to undertake swap outs of IT and EPOS equipment (electronic point of sale - till systems) for well-known retail brands all over mostly the Teesside area: anywhere TS Postcode or surrounding area, towns like: Middlesbrough, ...

  • Transport Operator

    4 weeks ago


    Middlesbrough, United Kingdom Universal Tanker Solutions Ltd Full time

    Due to ongoing expansion our head office in Stokesley are on the search for a Transport Operator. An exciting opportunity has arisen for an ambitious and dedicated individual to join our busy and expanding transport office at our head office in Stokesley. This permanent, full-time position is well suited to an individual who is looking to progress within...


  • Middlesbrough, United Kingdom Asda Full time

    **Job Title**: Customer Delivery Driver ***Location**: Middlesbrough ***Employment Type**: Part time ***Contract Type**: Permanent ***Shift Pattern**: Work Shift: Days ***Hours per Week**: 21 ***Pay Rate**: £11.44 ***Category**: Retail Hourly Colleagues, Sales Staff ***Closing Date**: 27 May 2024 About the Role Our operation runs 24 hours per day, 7 days...


  • Middlesbrough, United Kingdom Asda Full time

    **Job Title**: Customer Delivery Driver ***Location**: Middlesbrough ***Employment Type**: Part time ***Contract Type**: Permanent ***Shift Pattern**: Work Shift: Days ***Hours per Week**: 21 ***Pay Rate**: £11.44 ***Category**: Retail Hourly Colleagues, Sales Staff ***Closing Date**: 3 May 2024 About the Role Our operation runs 24 hours per day, 7 days...