Night Porter

**Are you a typical 'night owl' used to working throughout the night..? Do you have some customer service skills and are looking for a professional new work environment to join..? If yes, please read on...**

**We are looking for a Night Porter that can support the hotels overnight team by working when most people's days are coming to an end As your title implies, you’ll be working through the night and into the morning, usually between the hours of 9:30pm and 7am as required. As the hotel is open 24 hours a day, the type of customer you’ll be dealing with may differ from those that you normally see at 3pm. They won’t all be sober, and many may well be in their pyjamas...**

This position is a part time position covering 30 hours per week over any 7 days (minimum 8 hours per shift). **No previous experience is required as full training will be provided.**

As Night Porter your key responsibilities include:

- Dealing with guests’ queries in a professional manner
- Ensuring that public areas & dining areas are kept to a high standard of cleanliness
- Assisting with some reception duties as required
- Delivering Room Service & supporting with the hotels Bar Service
- Setting up conference rooms and other food and beverage areas for the days service
- Assisting the duty manager in all departments as required

**About the Hotel**

Located in the heart of the Black Country, the Copthorne Hotel Merry Hill-Dudley sits peacefully overlooking the picturesque Canal Marina. The hotel offers 138 modern guest rooms that combine Standard, Club and Suite accommodation. Guests staying in Suites or Club rooms can enjoy ‘club benefits’ which include complimentary refreshments, a bathrobe, slippers, early check-in and late check-out.

Faraday’s Restaurant is a modern and relaxed place to dine with a backdrop of the beautiful Canal Marina.

The hotel provides 11 function rooms that cater for a variety of layouts such as boardroom, theatre, banquet and reception. The Earls Suite can cater for up to 600 guests and comes complete with a private entrance, reception, bar and cloakroom. All rooms feature audio-visual equipment and have Wi-Fi connectivity.

**About the Group**

Millennium Hotels and Resorts owns and operates a portfolio of over 120 hotels worldwide. In Europe, our 24 hotels provide the perfect gateway to explore landmark locations, with many iconic attractions and business hubs close by.

Properties under the group are placed into three collections; Leng’s Collection, Millennium Collection and Copthorne Collection. Each collection has its own distinct personality, character and clearly defined hotel brands within it; tailored to suit different types of guests

**For you**

We offer a benefits package including:

- Meals Provided on Duty
- Employee Discounted Accommodation & Food & Beverage outlets
- Friends and Family, (discounted) Accommodation Rate
- Length of Service related holiday scheme
- Long Service Awards
- Employee of the Month
- Recommend a Friend Scheme

.... as well as real opportunities to develop and gain promotion within the industry.
- We are an equal opportunities employer._

To improve compliance with identity document validation, successful applicants will provide their right to work in UK which will be verified using Trust ID Scanners and Software.

**Job Types**: Part-time, Permanent
Part-time hours: 16 per week

**Salary**: Up to £8,669.44 per year

**Benefits**:

- Discounted or free food
- Employee discount
- Gym membership
- On-site parking

Schedule:

- Holidays
- Monday to Friday
- Night shift
- Weekend availability

**Experience**:

- night working: 1 year (preferred)

Work Location: In person

Reference ID: NP0923MRHIND