Veterinary Receptionist

2 days ago


Taunton, United Kingdom St Giles Animal Centre Full time

Ensuring the daily vet diary is kept up to date with relevant content

Manage appointments and vet, nurse, physio and cremation diaries

Organising clients medication for payment and collection

Assisting the vet team and managers with daily administrative tasks

Greeting clients and visitors in a polite/welcoming manner

Maintaining an excellent telephone manner

Maintaining accurate records and input of data

Daily tidiness and cleanliness

Ensuring shop stock is rotated and fully stocked

Assisting with social media content and posting

Conducting research and compiling data

Assisting vet and nurses with client appointments

Animal handling for IV lines and for examinations

Performing additional administrative tasks as required, including drafting brochures and posters

Ensuring all computers and desks in the practice are cleaned weekly

Stationary and stock orders for the centre

Filing and administrative responsibilities

Accounts credit control and invoicing

Vaccination reminders

Pet health plan, microchip and insurance registration

Assisting with administrative tasks

Routine cleaning and deep cleans

Taking care of outside facilities including the front garden and pergola

Exercise staff dogs on busy days

Liaising with boarding and rescue kennels for appointments

Updating Anilog for the vet and nursing team

Sending and receiving history to other vets

Ensuring all clinical notes are kept up to date

Minute taking and writing up

Checking the boarding account is regularly invoiced

Tidy throughout the day to ensure good H&S is practiced

Required;
Minimum of 1 years experience in a veterinary practice in a similar role

Excellent IT skills & knowledge of programs

Confidence in animal handling in particular dogs & cats

Excellent communication & organization skills

Excellent customer service skills

Excellent Admin & IT skills

An Animal care qualification is desirable

Hours;
26 hours per week Monday - Friday 1pm
- 6pm (1 in every 3 saturdays)

**Job Types**: Full-time, Part-time

**Salary**: From £12.00 per hour

Schedule:

- 8 hour shift

Work Location: One location