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Client Service Representative
5 months ago
Job Role- Client Services- Job Type- Permanent- Location- Highlands Ranch-
- Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.-
- Scheduling and confirming appointments.-
- Possess strong multi-tasking skills-
- Placing outbound calls for follow-ups and reaching out to prospective clients.-
- Presenting and explaining fees, including processing payments-
- Recommending, selecting, and obtaining products and services, including prescriptions.-
- Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea and tick control).-
- Managing medical records, charts, reports and correspondence.-
- Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times—both inside and outside.-
- Effective verbal, listening, and communication skills-
- Ability to work collaboratively with team members of all hospital services- Please quote the following reference number when you apply