Dental Receptionist

Are you a Calm, caring forward thinking receptionist/ admin person, Do you like working as a team? well we are looking or you.

Marlborough Dental is a growing practice led by forward thinking, caring dentists and an amazing strong caring team with a shared vision to provide outstanding dental care for both NHS and private patients. Working as a team is so important to us, we want to provide the best service for our patients.

The purpose of the role is to perform a high-quality reception and administration service to ensure patient satisfaction, providing excellent service and maximum contribution to practice efficiency, Reception is the heart of the practice and so important to our team. It is very important to our practice that all employees establish and maintain positive working relationships with all members of the dental team.

We are looking for a calm, friendly and enthusiastic individual, who has strong receptionist or administration experience - along with the following requirements:

- Outstanding customer service skills
- Strong interpersonal, verbal and written communication skills
- Excellent telephone manner
- The ability to use and operate a computer-based system
- Willing to learn and progress
- Excellent organisational skills and the ability to manage a varied workload
- Excellent attention to detail and use initiative
- A well-presented and motivated individual who enjoys working independently, but also with a great team
- SOE Dental software experience would be a huge benefit but not essential - training given.

**Responsibilities**:

- Greet and welcome patients as they arrive at the Practice
- Answer phone calls and schedule appointments for patients
- Assist with billing and payment processing
- Maintain patient records and update information as needed
- Coordinate with dental staff to ensure smooth patient flow
- Provide excellent customer service and address patient inquiries or concerns

Qualifications:

- Previous experience in an administrative or office role is preferred
- Strong communication skills, both written and verbal
- Proficient in using computer systems
- Excellent organizational skills and attention to detail
- Ability to multitask and prioritize tasks effectively
- Friendly and professional demeanor when interacting with patients
- Knowledge of dental terminology and procedures would be a bonus

Join our team as a Dental Receptionist and be part of a dynamic dental practice that values patient care and satisfaction. As a Dental Receptionist you are the heart of the practice, you will play a crucial role in ensuring the smooth operation of the dental office by providing administrative support and exceptional customer service to our patients.

Are you interested? We can't wait to hear from you

We value our patients and the trust they have in us and work hard to protect that trust. Our team are passionate about working together, all staff work so hard to deliver the best possible care in a friendly and welcoming environment.

**Salary**: £10.00-£12.00 per hour

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Dental receptionist: 1 year (preferred)

Work Location: In person