Hair & Beauty Receptionist

Part-time | Permanent | £11,379 (Pro Rata of £21,410) Per Annum

**Who we are**

City College Plymouth is home to thousands of bright and enthusiastic students and 650 talented and experienced staff. You will be joining a college that is proud of its culture, where our core values of Respect, Ownership and Integrity are there to nurture and support a passion for teaching and learning, enriching our community through knowledge, experience and skills enabling every student to be the best they can be.

At City College Plymouth, one of the country’s largest providers of quality education and training, we are going through a period of transition to enable us to propel education into the future. We pride ourselves on delivering a learning environment and organisational culture that impact positively on the health, wellbeing and sustainability of our community and enables all our students and staff to achieve their full potential.

**The Role**

Join our dynamic team in an exciting educational setting as a Hair and Beauty Salon Receptionist. We are seeking a highly motivated and customer-focused individual to play a crucial role in providing exceptional front-line service and administrative support for our cutting-edge hair and beauty programs.

By being a visible service for our Hair and Beauty students to access as the first port of call when in need of help, your ability to understand their needs, and signpost and support them through accessing a variety of provisions will be invaluable in their achievement.

**What Will You Bring to the Role**
- **Organising**: Day to day diary management of activities and meeting deadlines comes with the majority of roles and being proficient in this skill set is required as well as being able to work with a flexible attitude to support changes in activities.
- **Encouraging**: Working with students individually and in groups on study programs necessitates a supportive and motivating approach. Providing exceptional UCAS support, including guidance sessions and personalised feedback on personal statements, is paramount in fostering confidence and ambition among learners.
- **Adapting**:Adapting well to changes and remaining calm in new situations. Able to react accordingly and support the department in a student centred manner whilst maintaining those professional industry standards and supporting an excellent client experience
- **Processing**: The ability to sort and manage information accurately and guide students in developing their customer services skills on the salon reception.

**Benefits**

In return for your resource creation, unrivalled advice, and accountability for the service you provide, City College Plymouth will offer you;
- Holiday plus bank holidays and College Closure over Christmas.
- Career development opportunities, training for professional qualifications up to level 6/7 as well as in house training. Support with individual development of the role.
- Generous contributions towards your pension.
- Free tea, coffee and healthy snacks in our dedicated staff lounge.

**How we recruit**

We are not prioritising the CV - we aim to recruit based on potential, not experience. We are interested in seeing your behaviours in action and how they will help you become successful at City College Plymouth, giving everyone the opportunity to show their potential, regardless of background or experience.

**Job Type**: Part-time

**Salary**: £11,379.00 per year

Expected hours: 21 per week

Work Location: In person