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Sales and Showroom Advisor

7 months ago

Nottingham, United Kingdom Wattbike Full time

About Wattbike Ltd: Wattbike Ltd an exciting brand with a big future, used by the biggest sports teams and athletes across the Premier League, NFL, national rugby teams and more, as well as thousands of everyday athletes at home. They all have one common goal: to improve their health and fitness progression. We as a leading provider of indoor cycling technology, dedicated to revolutionising the way athletes train and enthusiasts ride. With cutting-edge products and a commitment to excellence, Wattbike Ltd is at the forefront of innovation in the fitness industry.

**Responsibilities**:

- Conduct outbound calls to prospective customers to promote and sell indoor bike products.
- Handle inbound sales inquiries and provide effective virtual and in person product demonstrations to customers in our showroom. Advise and guide on product features and services, including any information and assistance to create an excellent customer experience and a successful sale to customers.
- Source new sales opportunities from inbound customer contacts, ideas generation and market awareness.
- Understand customer requirements to develop and maintain meaningful relationships with customers to ensure repeat business and customer satisfaction.
- Assist with social media management, including posting content, engaging with followers, and responding to messages and comments.
- Provide some support when needed in customer services, including handling inquiries, resolving issues, and processing orders when needed.
- Collaborate with other team members to achieve sales targets and objectives.

**Requirements**:
**Requirements**:

- Proven experience in Inside Sales or a similar sales role, with a track record of meeting or exceeding sales targets.
- Excellent communication skills, both verbal and written.
- Strong interpersonal skills and the ability to build rapport with customers.
- Passion for fitness and cycling is preferred.
- Proficiency in social media platforms, including Meta platforms, and TikTok.
- Ability to multitask and prioritise time effectively.
- Willingness to work flexible hours, including evenings and weekends if required.
- Highly customer centric and excellent customer service skills
- Experience operating Zendesk CRM and MS Dynamics is desirable but not essential.

**Benefits**
- A Wattbike for your home
- Access to our Health and wellbeing with personalized nutritional plans
- Access to 24/7 support through our Lifeworks hub
- A relaxed culture that supports a great home and work blend
- Support for personal progression
- 26 days holiday a year plus bank holidays
- Pension and life insurance
- A staff discount on accessories
- Cycling clubs for the casual rider and racing enthusiasts
- Onsite training Zone
- A communal workspace designed for collaborating with your colleagues at Wattbike